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“I had gone to other shops and finally went in Incycle South and found all the bike accessories I was looking for. The staff was very helpful and even helped get one of my old pedals off that was really stuck. Thanks Gabriel!”
“Rick went above and beyond. I was in Oregon having an issue with my bike. I was heading that way so I called him on Friday as he was a dealer for the parts I needed. He had the parts I needed on Monday and found a way to fit me in for a quick setup of the parts. I have to agree with others here. He took his time and didn’t skip steps and months later, things are still great.
His service is good. He has a lot of nice bikes and accessories there too. If you’re in the area, I’d check the place out for your bike needs. He had all the specs (torque), on hand for my unique mtb setup as well.”
“The bike tech was so great… he fixed my wife’s E bike tire in 10 minutes which saved her a big trip coming back into town. Thank you for great service.”
“The crew at proVelo is extremely friendly and helpful! Shoutout to Jack, the service tech who assisted me with my bikes. He took the time to thoroughly get my bikes back into good shape, and took the time to educate as well. This shop rocks!”
“I'm a bigger human with an oddly proportioned body. I had never felt like a bike I owned fit me until Will built me a bike. I love my Bender bike and plan on keeping it the rest of my life. Not only is it great for bike packing but it also shreds on the trail. Will is great at building bikes that ride well and matching the geometry of the bike to your needs, he also has an incredible eye for design and builds some of the most beautiful bikes around. On top of this Will is just a really great guy!”
“Was out for a ride and made a quick stop in as my bike needed a quick fix. Brave New Wheel took care of me in short order and I was back on my way. Great service, highly recommend!!”
“I purchased a RideKick probably 10 years ago. I was quite impressed with my RideKick's ability to actually get out and ride when I was too fat to ride. But since then I have become even more impressed with the company's attention to detail in the quality of their product. Even more than that, I am noticing the attention to detail in the customer service they provide. I have had a few times that I needed an accessory or part replacement. They have always gone out of their way to make sure that I am getting exactly what I need, and that I am going to be happy with it. Now I am not riding as much again (life got in the way) but I am confident that I am going to get back in shape and I am confident that my newly upgraded RideKick is going to be instrumental in getting me back there!
Thank you to an amazing company. More businesses should be looking to them as an example! - Dean”
“It’s been a couple of years now since I bought a Velotechnik Gekko from Steve. This trike is built well. Handles well.. And is a pure joy to ride. My wife bought one too! We decided to equip both with Bafang 750 watt motors with 52 volt batteries. Now we can go further. And still make it home! Helps on hills too. I’m 72. Wife 68. Tons of fun! Buy one and enjoy exercise!”
“Rolled in with a wounded $8k mtb bike and $79 later it was fixed good as new. Love the tracking app and online messaging. Great place to buy a bike or get some service before sending it again ??”
“I got my new triathlon bike fitted at Rocky Mountain Multisport last week! Dakota was extremely personable, helpful, and knowledgeable. I just took my bike out for the first time since the fit and it is so much more comfortable. I’m so glad I set up an appointment here! 10/10 recommend!”
“Can’t believe I only just learned about them, super friendly and helpful. Replaced the entire derailleur on my road bike and a few other bits within an hour and very fairly priced.”
“My back tire popped and they immediately gave me a new tire and tube. They even put oil on my chain without me asking. Overall was a great experience and Matt was a huge help”
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“We had a great experience purchasing an Urtopia bike. Amy was very helpful on the phone, and Greg clinched the deal with his expertise and patience. It was my first time on an e-bike, and I was a bit nervous, but he walked me through all the bells and whistles and I was able to test ride the bikes I was interested in. Altogether a very positive experience, and I LOVE my new bike!”