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March 2024 by Montgomery Rhodes
Great work and they cleaned the car as good as it’s been cleaned in years
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March 2024 by David Pierce
They did a great job and communicated with me throughout the process!
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March 2024 by Dan Karpel
Excellent service
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March 2024 by Shalynn Crossland
Great quality and customer service. The whole process was seamless. Highly recommend!
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March 2024 by Evan Twarlinn
Very helpful and kind. Great service
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October 2023 by Allen Buckner
Have used several auto body shops in the past and CarStar is at another level. Amazing service starting with Cameron from our initial call. Cannot recommend any more highly - they will treat you right and make your car look like new...Service: Body & Trim
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October 2023 by Miranda Zuvich
I brought my Tesla in to get my paint fixed because of weather issues. They were super helpful and made sure they noted every single chip that my car had (which was a lot). They knew they were going to have some part delays so they pushed my bring-in date back, which I appreciated. My car ended up being there for 2 months, with only 1 month them being able to work on it, but that was solely the fault of my insurance. They were super responsive and helped me when contacting my insurance to try and get an explanation for why it has taken so long. Cameron was so great and everyone there was so phenomenal and helpful (and patient with the fact that I called them a million times). I will definitely be coming back here if I ever need more collision repair work!Services: Painting
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September 2023 by Karen Shadowen
Car Star is absolutely fantastic! Extremely polite, professional, clean, detail oriented and knowledgeable. From the first day walking in after being rear ended to the day I left with my car after the repairs were complete, the entire experience was perfect. My car was returned to me immaculate inside and out. Every employee I spoke to was courteous, polite and helpful whether in person or on the phone. Very highly recommended!Services: Painting
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August 2023 by Kevin Hand
Excellent service from the first phone call to pick up of my car. Cameron, Eli and Ann were great to work with and guided me through each step of the process.The repair work done on my Tesla Model 3 was impeccable. It looked like nothing ever happened!! I highly recommend!!
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July 2023 by Sean Typher
Had a very positive experience at CARSTAR. My insurance company was an absolute pain- was extremely slow to respond to any communication regarding the quote CARSTAR provided, then was refusing to pay the quoted price. Tyler and Cameron spent hours on the phone working with my insurance company to get them to respond, and then ultimately to come to an agreement for repair. They did great work and ultimately completed the job despite not being appropriately compensated by my insurance company. Really appreciate their work.Services: Painting
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July 2023 by John Hagin
CarStar in Fort Collins is fantastic in repairing Tesla’s. My Tesla Model 3 AWD 2018 is now better than new. The owner and employees are experts at repairing them. Keep you informed during the repair and answer any questions you may have. As a person that use to do car repair they have all the latest equipment to do a perfect repair.Services: Painting
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June 2023 by Sarah Davis
Can’t recommend Carstar enough. Had damage to my front bumper, Josh was able to take a look at it the morning after it happened and spent time tying everything up so it was drivable and looked far better than it had, I so appreciated the time he took cleaning it up as best as he could. My washer fluid hose to the headlights was severed so he tied it off so I wouldn’t lose all the washer fluid in the meantime, it was December so this was a lifesaver. I was quite upset and panicked when it happened and his excellent customer service and care in working on it the next day made everything a million times better. I left with an estimate and a week later they were booking me and ordering parts. The repairs look incredible, you can’t tell there was ever any damage. They let us know what was happening throughout the process and were always super responsive when we’d reach out about anything. It ended up being a bit of a process, the parts took longer to come in than expected and then it had to be towed down to the dealership for sensor recalibration, but they arranged everything perfectly. Super happy to have found Carstar and can’t recommend them enough! Worked with Josh and Cameron mostly and both were wonderful.
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June 2023 by Barb Agosto
Carstar was awesome. They ordered my part, painted it and put it on for me. It only took a few days to get it all done. Cameron was so polite and helpful to me. I have some more work going to be done, when I can afford it. I won't go anywhere else now to get any kind of work done on my car. Pricing was very reasonable and I really appreciated the kindness shown to me. Thank you Cameron and CARSTAR.Services: Painting
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June 2023 by Evelin Vesta
As always, CARSTAR delivered an outstanding experience. They are professional, knowledgeable and timely. The work performed on the car was outstanding. Very pleased with the complimentary detailed/cleaning service.Service: Body & Trim
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June 2023 by Brynn Butler
Carstar is so kind, helpful, and honest! I had a situation where I got backed into by a semi truck and entered a month long battle to get full payment for the damage. They were so understanding, completely upfront about impact damage and cost, and had my back the whole time. They were so patient with my constant phone calls and back and forth with the trucking company. And my car looks amazing! You're not just paying for the best service but the best people too. It was such a long and difficult situation and they were as helpful and supportive as they could possibly be. Thanks everyone!
