“My phone screen quit working due to my own negligence. Technician Matt was very helpful, knowledgeable and offered great advice how to proceed.
Within less than one day, Matt had replaced both my screen and battery as well (while the phone was opened up) all while displaying excellent customer service.
The price for parts and labor would have been a bargain at twice the price.
Kudos to Matt and CPR!”
“Coolest dude ever! Fixed my pixel 7 within 30 minutes. He can also fix video game consoles and is certified to do Google warranty repairs as well. Can't recommend this place enough and I will be coming back for any repairs me or family need in the future!”
“Come here if you need to buy sell or trade an iPhone… I just purchased a phone from here for 300 that is getting me $1000 in trade in credit at t-mobile. They even gave me credit for this busted thing.”
“Erin was super friendly and transparent through my process of switching to AT&T from Verizon. I’ll be back to this same store for any future needs.”
“I went in to drop off an old phone but needed some help. Terran was a great help and such a sweet person! The store is so clean and approachable as are the technicians. This will be my go-to store now!”
“Lexi was very friendly and helpful. I was able to settle a previous debt and continue my service with Verizon. I highly recommend this location and will be returning soon to get a new phone.”
“We came here after a beyond poor experience from Xfinity mobile, and Logan was an extraordinary help! He made the transfer process quick and easy and he helped us save money on our phone bill and even streaming services!!! 10/10 customer service at a great price I would highly recommend Verizon.”
“Very busy so it took some time to be helped, which is why I marked it down a star, but when I was seen, the woman understood my issue, replaced my SIM which solved the issue, and just like the fellow before me, was willing to spend as much time as we needed for full satisfaction. She did not want to hustle us on to just try and clear the crowd, but wanted us to be fully understanding of everything we needed. Five stars for her.”
“This location is top notch. I wouldn’t consider going any where else. The entire staff is highly professional and friendly. Just amazing and good people. @ Kody I hit the wrong number on that first question on text survey. My apologizes. Thank you for helping me get my phone back up and running!”
“This store always provides wonderful help and customer service. Steffy helped me to get my phone back in service quickly and answered all of my questions! They are the best. 😊”
“If you have to go to Metro by T-Mobile on North college. I recommend doing it when either. Stacy or Elena are working. They were both outstanding with customer service. They helped me with any questions I had and they took their time to show me what to do on the device I had purchased (home Internet) highly recommend going when one of these two are working outstanding again. Customer service was great.”
“Customer service at this North College location of Cricket is outstanding! I am a return customer for phone equipment, and a longtime Cricket customer, primarily due to the knowledgeable, thorough and patient service provided by Johanna--thanks Johanna! The atmosphere there is very welcoming!”
“I had an amazing experience with BOOST mobile today, the customer service was wonderful and they handled everything that I needed done. Thank you for everything you've done for me.”
“I always have a good experience whenever I go into this location but Carlos is by far the best phone salesman I've had help me. He did everything from explaining my phone options to helping me switch over my data from my old phone and even put on my screen protector and case. He has such a good attitude and is actually knowledgeable when I have any questions about my service. Definitely will keep coming back here! My only note is that the A/C was busted at this location and it was toasty in there. I can't imagine working all day in that. Get that A/C going 😂”
“We went to this store three days in a row and worked with George. First day to get information, second day to purchase phones, and the third day to trouble shoot activation. George was so patient and helpful and honest about what option was best for us being T Mobile customers. He helped us switch two phones over, get all our accessories, and make sure we were taken care of. He was professional, kind, and humble. We were really happy with our experience and can't say enough nice things about George”
10AM - 6PM
1737 S College Ave, Fort Collins
Mobile Phones
“I went into the store thinking that I was going to have a bad customer service experience from reading all the reviews, but it was far from that the nice lady asked me what she can help me with I explained that I had broke my phone and needed a new one ,her customer service was outstanding,it’s crazy cause her name was Karen and she was far far away from being a Karen ,I just want to say thank you Karen for all that you do and they should give you raise,I will be returning if I need anything else”
“I had to switch to Verizon and had issues with my transfer PIN. This required me visiting this T-Mobile location to provide my identification and be validated. Alvin & Will went ABOVE AND BEYOND anything I could have asked for to help me get authenticated. They could have been lazy and told me to get lost that they couldn’t help me, but Alvin jumped on the phone with T-Mobile support and I was able to successfully finish my number port. Thank you both for exquisite customer service. It’s great to know some people still care about helping the customer, even if they are technically losing a customer or not making a ton of money off of the transaction.”
“Easy location. The staff is helpful and knowledgeable but there aren't enough of them. We had an appointment and we started on time but the staff member helping us was the only one available for quite a while.”
“Victoria at Verizon So many thanks to Victoria for figuring out a problem I had with my phone. She was fast, professional, and took a moment to teach me something. I highly recommend this business!”