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“Great team and super helpfull. I needed a work van because another driver crashed into my service truck and they worked directly with the at fault insurance company.”
“I rented a 26’ truck with furniture pads. The employee at Fort Collins store was okay but he wanted to give me the pads that left in the truck by the previous renter. I had to ask him to switch the set with a new one. Also, the fuel level was around three quarts. When I mentioned that he said he will note it. Luckily I took a photo. When I returned the truck I found that they charged me $140 claiming the fuel level was full when I got the truck. I had to call them and send a photo, then they refunded me for that amount immediately. In total, the customer service of booking and all phone and app services were great but the local service in Fort Collins can do a better job.”
“The only hitch in picking up a Ubox, if you are towing it yourself, would be that the warehouse is not at the 6100 South College location. You need to go to the warehouse at 3700 Canal Street near State Highway 14 (Mulberry Street) and Interstate 25, on the east side of Fort Collins. But otherwise, I have had nothing but a positive experience with Uhaul.”
“Joseph was a true professional and actually one of the nicest people I encountered during my stay. He explained all the details to me in a manner that I could understand and was beyond attentive to my questions and concerns. 5-Star Service across the board.
THANK YOU Joseph.”
“I will always go to this U-Haul Neighborhood Dealer! They won my loyalty with genuine care and customer service. During one of the hardest months of my entire life (and my mom's too) they showed us kindness, customer care, flexibility, and generous accommodations. Their communication was top notch. I won't soon forget how they made such a trialing time that much better. They're kindness & services went a long way! They truly seem community oriented; I'll recommend them ALWAYS!! Thank you U-Haul Neighborhood Dealer!”
“Amazing people, convient off I25 with no traffic. Like that it's easy to get in and out of, for those of us not good at backing in trailers. Moved every 2yrs with the Army for the last 20+yrs and I rarely find a good Uhaul/Budget rental company. Highly recommend.”
“This experience was amazing...it had the feeling and personal touch of a small store and was completely worth working with them. The owner worked with me around delays due to public transportation and adjusting return time when I had issues there too. He worked through everything with me along the way. I was in a rush to leave, he reminded me and ensured that I take pictures of the van for my safety. He was so kind! Then what takes the cake? I left my necklace in the back on accident and when he found it he offered to mail it to me in my new home. So kind! These other haters don't know a gem of a person when you have one...sure, sometimes things go a little awry and life happens. But the owner goes over and above for you, and that makes up for and stupid drop in internet. ? Would absolutely use again! Thank you for a great experience during a hectic life time!!!”
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“Whata gift..just when you think people don't care. I moved here for medical help..know no one..no family. One week from spine surgery. I have limped through unpacking...just needed Half hour to get rid of boxes. I was more than willing to pay. TO HEARTFELT SURPRISE..HE WOULD NOT TAKE PAYMENT...STILL CAUSING ME TO CRY
HE OFFERS JUNK REMOVAL AT A GREAT PRICE.
GOD BLESS YOU YOUNG MAN....”