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October 2023 by Matt Butler
I haven't been able to access my storage unit in several days. There is no one on site and customer service is absolutely awful. I assume that this company will hold me to the terms of our contract but somehow there's no recourse if they don't provide the service they're obliged to.9:57 AM TuesdayResponse to owner: To be clear, I was unable to access the unit Sunday and Monday. I wasn't able to get in until 11 am on Tuesday. The contract and posted hours state that I will have access 7 days a week from 6am - 10pm.Ensuring that I can access is not the responsibility of the town.
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June 2023 by Aaron Wyatt
This is the worst storage facility ever ! I have been a customer for 5 years I currently have 2 units and prepay my bill and have never been late on payment in 5 years. On 5-22-23 I got a very rude mean and upsetting call from the property manager. said his name was jessie called me and left a voicemail saying I can not have 2 locks on my doors to keep my doors locked when they have been like that for 5 years what a joke this is so I’m paying my bill and I can not keep my stuff locked up the way I want ?Not to mention that the past 5 years I have been there I have asked several times for just a few little things like my doors not opening / closing right and not 1 time have they done work on them. Not to mention that my parking space I also prepay for has been used or had someone’s camper on it several different times and I notified them about it several times and was never credited for the time that someone illegally parked in my parking space that I also rent from this place
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June 2023 by Barbara kannamore
Everything I owned was stolen from my unit and the manager was absolutely no help at all? Jesus fix it
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January 2023 by Barbara K.
Management on site refused to help me discover who took my items from my storage unit. I had things no money can replace. It's not worth your money renting from this company.
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January 2023 by kim Reves
Under new management. They need to bring back THE OTHER MANAGERS Or someone else other then Ashley. She is not very nice. And she needs to stop.. she does not work with the disabled not at all. SHE WILL NOT WORK WITH THE DISABLED NOR DOES THE COMPANY ACCORDING TO ASHLEY. GO FIND SOMEWHERE ELSE TO STORE YOUR PERSONAL ITEMS.. DONT STORE THEM HERE..THEY DONT HELP WITH THE DISABILITIES OF THERE CUSTOMERS... UNFAIR... DONT USE THEM.. SHE STATED THE COMPANY WILL NOT WORK WITH THE DISABLED.. WHEN THE OTHER MANAGERS DID...
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October 2022 by Shawn F.
TERRIBLE! We reserved a unit online, but when we showed up, there was a sign on the door saying they are only working the second half of the day for the entire week. They listed two phone numbers to contact. The first phone number went to a guy that said he has nothing to do with this location, and the second number was to the office at the facility. If no one is in the office, why would you list the office phone number? Clearly not the brightest in the business. If I could give zero stars, I would. Absolutely ridiculous.
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June 2022 by Seth Horsley
The staff was friendly and the pick up and drop off was extremely easy. They even helped me upgrade to a larger truck that fit my needs better. Highly recommended!
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April 2022 by Tarsha Mendes
Got a unit today with Aaron and Holly! They were great! They were about to close as I arrived and they treated me as if they weren't. The units are large with a variety of sizes. I feel like I found some friends!
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November 2021 by Lerroy Blue
What an excellent experience your staff gave us! We were treated so friendly the moment we walked in the front door! Aaron was so helpful he answered all our questions, happily showed us the units, but most of all his patience with us was so appreciated! We are looking forward to renting storage space from these guys!! I never thought I would say that about something like storage! ??
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September 2021 by Matt Langley
Close to home with fair prices, not congested with friendly staff. Holly keeps us updated on changes and issues. Helpful with supplies and questions. My only issue is my units location, during good snow storms it can get ice covered but that is common due to runoff designs. Overall happy and will be looking for a larger storage unit soon
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September 2021 by Ryan Morford
I have rented a storage unit and an RV space from this company.The staff have always been friendly and helpful.Prices are also very reasonable.They don't go out of their way to get every last cent from a customer but have always made sure the best deals were available and even saved me around $130.
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September 2021 by Connie Hamilton
Holly is the best ever and helped me get into my unit with no problems. She is professional and efficient
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September 2021 by bianca sanders
Holly is so awesome. 10/10 recommend using this storage unit.
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September 2021 by Will
Holly is super helpful and got me into my new parking spot same day.
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September 2021 by Chloe Mattero
This place has great prices and they’re super personable, especially Holly!
