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March 2024 by Michael Romero
Very Professional and informative/Mrs Crystal filling in from Manitou Springs Colorado.
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March 2024 by Dawson Naugle-Suchman
Justin gave an amazing customer experience. Incredibly friendly and helpful
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December 2023 by Robert “BIG Johnson” Johnson
Moved in here because it was new and convenient. Was there 6 months, got two rate hikes. $40 increase in 6 months? $225 for a 10X20? You're out of your mind...BYE. Went somewhere a little further, older facility $140.
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October 2023 by Kevin L
First off I’ll say Justin was easy to work with and very friendly…Now… Not even 3 months in andAlready a RATE INCREASE !!!Why??? Not filling enough units ???Also better bring your own lights cause there is no electricity or lights in my unit. Very inconvenient!!!!!!And the gate times are not posted or listed on properly so be ready to be treated like a criminal for pulling up at the gate attempting to access with valid code.It loudly Directs the nearby individual (ME) to immediately leave property or the police will be called.I should have just stayed with Public - Self storage cause there was no actual benefit to leaving them. I lost electricity and adequate lighting. Public storage made a rate increase within I believe 6mnths. When I found out I called customer service to inquire about rate increase in which an agent kindly lowered my increase due to my inquiring.
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October 2023 by Zac Al
Despite what the sells team tells you, you will not have 24 hour access without additional steps. Business hours only without signing up for auto pay.Promised a refund. They still have not provided it. That is why I updated this to 1 star. When I get my refunds I'll consider moving it.
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August 2023 by Andrew Hernandez
Excellent service. Recommend talking to Justin, he was extremely helpful over the phone and in person. Was able to accommodate for what I needed. 10 out of 10 for service. Highly recommend using this storage unit and talking to Justin.
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August 2023 by Sophia Crochet
Justin is an awesome guy, very detailed oriented. He helped us with everything we needed. Above and beyond service.
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July 2023 by Michael Jones
This place is still closed after 530 pm due to a rain storm that happened a week ago. Supposed to be fixed still isn't. These people will tell you anything to keep you from asking questions. Doesn't make a bit of sense
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June 2023 by chad C
Got charged 1 month rent 7 days after making a payment. After many calls, it has been over 3 weeks and I still do not have my money refunded or any solution in place. I was told it is out of the managers hands and I guess someday my money will be refunded.
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June 2023 by Amber Morrow
Justin was very helpful and knowledgeable and made the whole process extremely easy and stress free! Highly recommend!
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June 2023 by Zane Schoch
Highly recommend using this facility quick and easy no complaints Justin was very informative making storage a breeze.
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June 2023 by Sarah Fox
Great variety of unit sizes to pick from. Very affordable rates and kind friendly staff to assist you.
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June 2023 by Shelby Coppinger
Justin was so kind and helpful. Extraordinarily responsive and respectful
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June 2023 by Cassidy Fowler
Thanks!
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June 2023 by Phoenix Macfarlane
I was always nervous about leaving my stuff in self storage until I came here. Justin is incredibly professional and easy to talk to. I always see him diligently checking locks and making sure the site is secure when I come out to my unit, and he’s always quick to call and let me know if there’s anything about my unit or account that needs to be communicated. I’ve dealt with shady storage companies before, but I never feel lied to or taken advantage of here which is a refreshing change. Thanks Justin!
