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July 2025 by Katie Bauer
Excellent service!
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July 2025 by Scarlet Smith
Zack was so helpful! Super cool dude, got me a new phone and everything set up within an hour.
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June 2025 by Adam Hume
Had a good experience. Heather was super knowledgeable and helpful.
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May 2025 by Valerie Buffard
The worst Verizon store I went to.... no help
Just came to pick up a phone and the girl couldn't stop what she was doing ( chatting, selling case, installing case, screen..)
Really bad customer service
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August 2024 by Jeffrey Larson
Women was very nice, but rushed things very quickly, also was very unclear about what my bill was going to be, I was over charged $800 on my bill and also got charged twice in one month. Just like every other cell phone company there only out there to rip you off and take you money!!!! Absolutely worst company! Even worse then AT&T should have never switched
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August 2024 by Julia Lettieri
AVOID THIS LOCATION AT ALL COSTS. They are the worst. Wanted to charge me 40 dollars to diagnose that I needed a new, FREE SIM card. I’ve been a Verizon customer for 25 yrs.. worst experience. Go to the Dillon location instead!
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July 2024 by M
Heather T poorly trained. I wanted to set a new number and she was useless.
This is a franchise Victra
She charged 40 dollars for her time and work? When she did not set a new number and this was not working. So she didn’t actually did any work.
I had to call Verizon and they were helpful, they set my new number without charging me $10 per sim and $40 for time, what about my time that I spent going there just to be charged? I thought going personally to store would be easier but was the worst experience ever. I would recommend to call Verizon, instead of going to this store.
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July 2024 by Kayla Dembeck
Had an awful experience at the Dillon store. Came here, Taevon and Jamie gave me the complete opposite experience from the Dillon store. They were both incredibly helpful and knowledgeable! What an amazing experience. I left there with what I was looking for and couldn’t be happier. Thank you both!!! You guys rock
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May 2024 by Colleen Schweigert
Heather is wonderful to work with. Her patience is stellar and she knows what she is doing. I would not hesitate to recommend this location. Also, it is surrounded with great places to each lunch.
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March 2024 by Matt M.
If you want to see how not to run a business, stop in this store. Two ladies had been waiting and said, go to Dillon if you can.
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March 2024 by Mike Jones
I went there asking for help with my iPhone and they were no help, sold me a new phone and tons of other stuff I didn’t need. Even sold me stuff I didn’t agree to. Then I found out all my phone needed was a hard reset and it’s fine. Cost me a fortune! Not helpful at all!
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February 2024 by annika
Travys was super friendly and was able to help me out with a few different solutions to solve my problem. 6/5 starts!
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December 2023 by Carly V.
This was the worst service I've ever had at any Verizon store. The lady working was absurdly rude to me for asking a very simple question about a screen protector. I will never be returning to this location ever again.
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December 2023 by Melody Frizzell
Heather was so helpful in getting me switched over from my 6 year old phone to a brand new phone and Apple Watch. She was very fast and efficient. My phone was a little slow switching over my information, but she made my whole experience wonderful!I did feel bad for her that she was the only one working, 6 people came in while I was there. They could use a couple more employees.
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December 2023 by Chantell chavez
Was very friendly and helpful definitely recommend
