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“Rod and the team at BMW Denver were all friendly, respectful, and easy to work with. There was no pressure- just a solid experience all around. Highly recommend.”
“The staff is knowledgeable, friendly and take the time to chat about the work to be done so I can understand it better. The customer portal they use for paying for repairs and giving customer access to pictures of the work done is fantastic. I can see what was broken and needs to be replaced and records of what we talked about over the phone for approval of work. I haven’t seen a company use this platform before and it’s very refreshing to have an abundance of info like this.”
Auto Repair
Auto Repair
Auto Repair
“Cournell helped me at the front desk and provided great customer service. The wait time took roughly 90min total from my initial oil change appointment time. This felt unusually long as there was a few open bays. Perhaps they were short staffed. Ideally it would be nice to be in and out in less than an hour for a routine job.”