PetSmart is the world's largest pet supply and services retailer, offering a wide variety of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the friendly and helpful staff who enjoy their work and provide good service. The store has a strong selection of items at reasonable prices, making it a popular choice for pet owners. Many visit for grooming services, which receive high praise for their quality and efficiency. There is also a convenient online shopping option with a quick pickup service. However, some customers have faced challenges finding assistance for specific items, leading to moments of frustration. In one case, a customer had difficulty locating two items and received unclear directions from staff. Despite this, many still value the overall experience at PetSmart, particularly for dog training, grooming, and daycare services. The store continues to be a go-to place for pet needs, though some may explore other options if specific items are unavailable.
Shadow was so nice and so nice to our cat. She did what was best for our cat and we were so happy with the results. She really knew what was best and she did such a nice job, also making our cat feel comfortable and loved. Thank you so much for Shadow and the entire grooming team there, you all do such a nice job!
August 2026
I went there hoping to find a dog I could adopt, but there weren’t any, which was really disappointing.
August 2026
So grateful for the pet hotel and the Solon. Thank you so much
