Verizon's authorized retailer, Victra, in Glendale, CO strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the excellent service and product knowledge of the store staff. Johnny was incredibly helpful in adding a new line, purchasing a new phone and a Samsung watch, while answering all questions. Orlando, the store manager, was adept at multitasking, providing solid product knowledge, and delivering superb customer service. Ehrin was also excellent, assisting a customer in purchasing a new phone and setting it up seamlessly. The store's selection may not always be the largest, but the staff is dedicated to helping customers find the perfect accessories, as evidenced by the flawless application of screen and camera protectors. Overall, Victra's Verizon store in Glendale, CO is praised for its knowledgeable staff, efficient service, and commitment to customer satisfaction.
Excellent experience. Ehrin explained all my phone upgrade options without any upselling pressure. He clearly just wanted to help get me the phone that worked best for me. He also worked quickly and made sure I didn't spend too long in the shop. Excellent experience. This is going to be the Verizon store I always use now.
June 2025
I wish to acknowledge the efforts of Patrick, who has helped solve several problems I’ve had with Verizon. He’s gone to bat for me, making sure I receive proper credits, finding things I wasn’t even aware of. Verizon and its clients are lucky to have this man.
June 2025
Johnny was very professional efficient and friendly
