“I was referred by the Apple Store because I’m rough on my screen protectors. I purchased a case a screen protector, pop socket for my new phone and Brandon had my screen protector applied with case on before I knew it and I was done in minutes. Amazing”
“Excellent! Thomas gave the best advice. I arrived after the 4:00 O’Clock, same-day service cut off time, and they had it repaired and ready for me by 6:00.”
“Miguel was amazing and so helpful! Being that this was my first time at this specific Verizon store, I dreaded it because I was worried it would take forever! But he made it a super straight forward experience and really took what I wanted and made it happen! Best experience of a Verizon store! 10/10 and give him a raise!”
“Amazing service!?
Sami and Munir were incredibly helpful and professional. They took care of my phone repair quickly and made sure everything was working perfectly before I left. Their customer service is top-notch—friendly, honest, and they really know what they’re doing. The prices are fair and the quality of work is excellent. Highly recommend The Phone Plug to anyone needing phone repairs in Aurora?”
“The guys are awesome at this location!
They do the best they can as a small crew!
If you give them the time and patience, they will make the best efforts to a great outcome!
They definitely helped me with my problems.
Greatly appreciated!”
“Tom is the best! He basically did better work than about 22 other customer service reps with other companies over the course of 3 different days. Tom took care of my issue within an hour. ?♀️ I will be going back to Tom every time now.
I struggled to find a new prepaid phone plan for the phone I currently have, while keeping my current phone number. He explained all my options, walked me through the steps with the new plan, and even helped resolve when an issue came up with keeping my current number. He's respectful, professional, and knowledgeable. Save yourself some time and just go to Tom!”
“Thank you Alex for taking a few moments out to help us get rid of our protect+ on our lines today. I really appreciate someone who goes above and beyond to assist their customer base. The lady at the total wireless on Peoria told us today, we would have to make our way all the way back to the store in order for her to help us just take that off our bill. She really wasnt interested in assisting us. This might be tmi, but our car broke down 4 weeks ago, and we've been having to veo, bus and Uber everywhere. Its expensive and inconvenient for us. Alex saved us from having to go through all of that. You are great at what you do, sir.”
“Please support small businesses like Elite phone repair. Allan is very committed to helping his customers even if it means not making money sometimes. Allan is an expert with years of experience. This is his business and he has a busy life therefore I recommend calling ahead of time to make an appointment or to find out when he is in the office. Allan always makes time for his customers no matter how busy he is. He genuinely cares about customers, you are not just a paycheck. Allan has relationships with other suppliers and repair professionals. Allan thanks for everything. Ken.”
“I had a great experience at this location, they were able to replace my screen within a couple of hours, and took extra steps to ensure my experience was satisfactory after having a less-than-ideal experience at a couple of other locations. I hope I don't have to return any time soon, but if I need electronics repaired I would choose this location.”
“I was having trouble getting my phone ported over from Xfinity, and Ian quickly figured out the issue and got everything taken care of. He was friendly, personable, and made the whole process super easy. Based on my experience, I would definitely recommend this store to others.”
10:30AM - 7:30PM
10061 E Colfax Ave, Aurora
Mobile Phone Accessories
“Daniel and Sharon were professional and able to fix my cracked I-phone XR screen quickly. However, beware that their costs are a bit steep.
They’ll ask you to write a review to not pay sales tax, but won’t show you cost of service until after you leave a review on the spot. I paid $120 to repair a cracked iPhone XR screen. The phone works fine but the screen color is more muted and not comparable to original quality.”
“My girlfriend’s phone went black unexpectedly. I called for a quote - went in 10 minutes after. It was a GREAT price, FAST repair and very friendly team.
Her charger port also stopped working, we got it returned cleaned/fixed. Shoutout to Josue!”
“Angel provided outstanding customer service! He was friendly, patient, knowledgeable, and made the entire process easy and stress-free. It’s rare to find someone who genuinely cares about helping customers, and Angel went above and beyond. Thank you for the excellent service I truly appreciate your professionalism and kindness!”
“Hurado and Miguel thank you so much.You came and clutch when I really didn't want to replace the whole phone.Everyone couldn't get it done and you did. Great prices, good customer service kind quick, go here.”
“Amazing help, had a lot of virus on the phone and the rep was very knowledgeable and helped me with it and also got an amazing deal on a new tablet. Very happy ???”
“Krista Lara Juarez is AMAZING! Not only was she working with another customer when we came in, she also took the time to complete our transaction in purchasing our new devices, but also transferred data to our new phones. Very kind, professional and knowledgeable.”
“Great company. I had AT&T for 10yrs. Plus, smart and friendly. Also good products to purchase handy and ready to take home . Hassle free. Love it. Personal attention to their customers. Easy location. Thank you .”
“We recently stopped by the store to transfer our existing cell numbers from Xfinitiy to Cricket. Valentina was extremely helpful and super nice. She got us set up 2 new lines with our existing Samsung phones. I highly recommend Cricket, especially this location with Valentina. We did not have such luck with customer service at another location earlier that day.”
“I have always come to this store for years, even after I moved 40 mins away. Other stores are mostly rude and impatient, one even caused damage to my phone because of imcompetence. Not Cherry Hills. I had and iphone problem and visited on 8/2/2026. Service Representaive John was professional, knowledgable, and very patient. He diligently went through the process and fixed my wife's iPhone. Not to mention he is a true gentleman. He is an asset to the ATT organization and an example of what outstanding customer service should be. Hire more people like him and your company will do well. Thanks John!”
“The staff here was super nice and helped my with my phone account that got hacked into! They’re so friendly and explained everything step by step and replaced my phone screen and upgraded my account! Thank you Kenny, Kim and Stephany! Definitely will be back!”
“Kylee I believe that's her name who sat an helped me for 3 hours trying to get my new phone up an running ! She's truly been amazing help! I can't thank her enough. !(:”
“This is a great store! I usually dislike running errands, but I always feel good after leaving here. Everyone has always been cheerful and patient, as I lack the latest tech skills. Sometimes I ask dumb questions, but I always get a good explanation. Thanks, Danny! 🌞”
“I visit this wonderful pawn shop all the time. Only in this pawnshop, I get the best prices in the city for gold and jewelry. I recommend and thank you for your business!!!”
9:30AM - 6PM
5498 South Parker Road, Aurora
Mobile Phone Accessories
“Perla is amazing! She went above and beyond. I had a horrible time with my previous carrier and she made the whole process easy. She was very knowledgeable and professional. She was so patient while I dealt with resolving my issues with my previous carrier. She was so sweet to my brother and mom. I am so grateful for her.”
“RYAN SAVED THE DAY!
My Mom got a virus on her phone from a download causing the settings tab to disappear along with threatening messages. She had tried to call customer service first for help and was dismissed and given the run around. We decided to go into the River Point store and had the good luck of Ryan working on this day!Without judgement or hesitation he knew exactly what the issue was and just fixed it for her in less than 15 minutes! He also explained to us in laymen's terms what happened and how to fix it in the future. THIS..... IS WHAT PROVIDING EXCELLENT CUSTOMER SERVICE LOOKS LIKE. AT&T is lucky to have Ryan!”
“OMG!!! What a great place to sign up for Cricket and get a phone. We signed up for 3 lines and the price was awesome. The phones a really great too. Jennifer and Alfonso were so very nice, and helpful, and very customer friendly. In fact, I kind of messed up my phone settings and they fixed it perfectly and apologized for mishap. Thanks for everything. We were really happy and excited to find this store and these people. I highly recommend using this store. Thank you. LA”
“We had to get me a new phone but got a discount and it went so smoothly I would recommend this store to anyone!I am going to add I did go back to get a phone case for my new phone and I highly recommend this store to anyone for their phones, accessories,a new watch ect.”
“I brought my phone in for a battery replacement. I ended up having to leave it there for a while ( +24 h) , but the people at Yakety Yak did everything they could to resolve the issue with the battery and the phone.
Be prepared to live without your phone for a bit, or have another one available so they can reach you.
They’ll give you a call when it’s done. You just need to be patient. I'd recommend them, great service!”
“If you need your phone fix? This is the spot on fedz and mississippi. Today i brought my phone foe a repair and my phone was repair in less than a 1hr. Thanks guys”
“Pablo is fabulous. He fixed my daughter’s broken watch so we didn’t have to buy a new one. He also looked at our plan and switched things up to save us money. We’ll be coming back here.”