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February 2024 by Tyler Roots
Horrible uppity attitude. Doesn’t return messages. Then told me he’d listen to my truck and then said “im not sure if I want to work on it” As if a 03 ford was too much for him to deal with. I won’t be recommending their services ever again to anyone I know.
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May 2023 by Cu Buffs
I took my car for a complete transmission flush a few months ago. My engine light appeared with a transmission code, so I did a transmission fluid flush myself. The transmission fluid was extremely dirty and the plug had a significant amount of metal on it. No way a few months of driving would have caused this. It appears the flush never took place.
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January 2023 by Mark Orsborn
I drove down from Summit County in hopes of finding someone who could help me with a transmission/drivetrain issue. Made 10 + calls to multiple shops. Everyone was 2-weeks out to even look at my problem.I got ahold of Tom by chance. He said to bring the truck by and he would take a drive with me.We took the drive, Tom immediately suspected what the problem was.Pulled the truck in, changed out the parts (that he had in stock)I was a bit frightened to see the bill!When he gave it to me, I was in shock,I was expecting at least double what he charged me. He said he found some other things needing attention, I told him to please proceed. Then he told me that he was 2-weeks out as well…He simply stopped what he was doing to help me with my critical issue.Best experience I’ve ever had with Auto Repair Super friendly & and knowledgeable technician!I was so happy, I gave them the 24- pack of Bud Light I was going to take home…Services: Transmission
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January 2023 by Denali McCrory
I’ve been here twice now. They are super trustworthy & nice!Service: Transmission
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August 2022 by Linda Worswick
Listen up ladies! I highly recommend Tom and his assistant at A1 Transmission and Gear due to their honesty, willingness to explain what is wrong with your vehicle, (or to debunk the opinions of other mechanics) and, provide great service.Service: Transmission
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July 2022 by Becky Rupnow
Had a great experience here. Tom and team were knowledgeable, friendly, and honest. I brought in my ten year old Suzuki to look at a transmission fluid leak, which I had been struggling to find service for since Suzuki no longer sells cars in the US... Tom evaluated it, including driving it to get a full picture, and let me know that it would likely be difficult and expensive to fix, and that fixing it really wasn't necessary as long as I kept an eye on the fluid levels. And after taking quite a lot of time to look at it, he didn't even charge me! I spent nearly $200 for another mechanic to look at it and tell me they weren't sure how to fix it, so this was above and beyond my expectations. I've had several experiences with mechanics who oversell me thinking I don't know anything about cars, and it's a relief to find someone so honest and dedicated to customers. I will absolutely be back for any auto needs in the future!
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May 2022 by Terence Jones
The owner Tom and his employee Joe were very helpful when I needed a new clutch assembly. They walked me through each step of the process and explained the cost of parts and labor, and the work was done quickly at a reasonable price. I would definitely work with them again.
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March 2022 by jamie Segal
Couldn't ask for more. Installed a new Trans for me. Done on time and professionally. Took care of us like we were family. Thanks.
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November 2021 by Hiking Girl
I highly recommend this place! I had a problem with the gear change mechanism (not the transmission), and Tom fitted me in right away to take a look at it for me. He needed a few hours and even gave me a ride home while he was diagnosing the issue. He managed to pin point the problem and told me it would require him to order some parts. The parts came in but in the meanwhile I traded in my car for a new one.I called Tom that I owed h some money for his time, expertise and kindness. He told me “no charge” and that he was happy that all worked out for me.What an amazing service. If I even have issues again in the future, A1 Transmission in Golden will be the only place I’ll go to!Thank you Tom! ?Service: General repairs & maintenance
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November 2021 by B S.
I highly recommend this place! I had a problem with the gear change mechanism (not the transmission), and Tom fitted me in right away to take a look at it for me. He needed a few hours and even gave me a ride home while he was diagnosing the issue. He managed to pin point the problem and told me it would require him to order some parts. The parts came in but in the meanwhile I traded in my car for a new one. I called Tom that I owed h some money for his time, expertise and kindness. He told me "no charge" and that he was happy that all worked out for me. What an amazing service. If I even have issues again in the future, A1 Transmission in Golden will be the only place I'll go to! Thank you Tom!
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June 2021 by Barb H.
I was returning from a cross country east to west. On our returnback to the east coast with the steep mountains my class B RV. on a Dodge Ram van. started to have trouble climbing the inclines and the transmission seemed to be slipping. We had family in Golden Co. and made the stop. We called many places to look at the vehicle but all said they were overbooked and really preferred to not look at it or couldn't for a week. We called A-1 Transmission & Parts Co.. Tom, the owner, answered the phone and he too explained he was very booked for a week or two.... BUT he had compassion for my situation and said I can bring it in the morning for a quick assessment to make sure my vehicle was safe...that was exactly what we needed! Tom was wonderful. He listened to my concerns . He clearly is very knowledgeable and he drove and checked out my vehicle and gave it a good bill of health but also helped me understand why my Van was driving the way it was. Tom is a gem...we need more people in the world like him. ..Just a nice human being, honest ( he did not even charge me) and he was concerned enough that I would have a safe trip. This is a five star businessman!
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June 2021 by Kai Lindner-Green
great shop to work with, very reputable, work was good, no nonsense
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March 2021 by Tara Shanti Kane
Ray was the most helpful mechanic I've met yet. So grateful to him for helping me with my truck!
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March 2021 by Tara Shanti K.
This was by far the best experience I've had at a garage! Ray helped me make a decision about a vehicle while really taking me through each step and educating me on the truck and mechanics. I was so incredibly thankful! I will bring my truck to them only from here on out. Truly A-1! Thanks Ray!!
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March 2021 by G man Nooner
Always willing to help you out with your vehicle very personal experience
