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December 2023 by Little Big Mom
I have had a terrible time with them EVERY time I have to get my prescription filled. Every month it is a hassle to get my prescription filled no matter how much notice I give them in advance it's not enough. I am on HRT and sure enough I have to go off of it EVERY month for days or more because it takes them that long to fill the prescription. As soon as I get my prescription I should call in for the next month, because that's about how long it will take. And that would probably still not be enough time. It's ALWAYS something. I hate that this is the only place my doctor has for me to go to get this prescription. They are nice, but terrible service. Super frustrating... always!
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December 2023 by Kate Griffith
The best compounding pharmacy I’ve used! I had to mail in my prescription to them from my doc. I was getting worried they didn’t receive it as I was getting very low on my medication. They are always very prompt sending texts and emails when it is processed. I called and they literally just received the prescription I mailed 2 1/2 weeks ago! They were amazing!! He first put it in for priority status since I didn’t have many left and then transferred me to the pharmacist to discuss my concerns. Michelle was polite and understood my concerns. She came up with a plan with how many I had left in case I ran out. Then she took the time to fill it right then and there so it would be shipped out that day instead of the normal 5 days!! I am so grateful I will receive it before I run out. She was so accommodating to my plight and set my mind ease! From customer service to the pharmacist they were all top notch, Thank you!!!!
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December 2023 by Emmy
I requested a refill for 3 prescriptions and they didn’t fill one of them. When I called back to see if they could expedite the remaining rx, one of the pharmacists (Tina) blamed me and TOLD ME TO CUT MY PILLS IN HALF TO MAKE THEM LAST LONGER. Pretty sure that’s ILLEGAL advice that my prescribing doctor wouldn’t appreciate. Good job, Tina.
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December 2023 by Amy S
This Pharmacy used to be great but they have become highly unattentive. I had issues with hearing back from their pharmacist recently, so I called again and explained this to a different pharmacist. She was apologizing and saying she'd get this resolved right away, etc. But I never heard from her that day and into the next regarding what was going on. I need my prescrips asap so i called again and spoke with someone named Kris. There was zero apology and agitation towards me. She said my doctor hadn't gotten back to them with a prescrip revision, that's why I hadn't heard. Well after all the back and forth, why not call me inform me of that so I'm not just thinking I've been left hanging again? Not cool to cop an attitude an already frustrated customer. Won't be using them again..
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November 2023 by Andrea Himes
This is the best compounding pharmacy I have ever used in CO or CA! They do an impeccable job, their customer service is top notch. I am so impressed over the last few years having my prescriptions made by Belmar. I will continue to have them fill my prescriptions whenever possible.My MD is very selective about who he has fill compounded medicine for his patients and I see why he uses Belmar Pharmacy. I send friends to them if they need help with their prescriptions too.
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November 2023 by Julie Johnson
I have recently started working with Belmar Pharmacy and their customer service has been exemplary. Michelle and Katie have been extremely informative when starting a new compounded med and then super helpful when my doc’s office must’ve called my Rx in to King Soopers instead of the compounding pharmacy. So there it sat while I was running out of meds. Once I jumped in to micro-manage, both of the women I mentioned above were super helpful in expediting the administration of my medication. They are very friendly and personable on the phone also. Bonus!
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October 2023 by Chris M.
They did a great job with my refill, were very responsive over the phone and answered all my questions and offered to ship or pick up.
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September 2023 by TA C
I have never had a bad experience at Belmar. The first time my Dr sent my prescription over, it took about a week, maybe 10 days to fill. But it's a compounding pharmacy. They literally MAKE our prescriptions. This isn't a CVS or grocery store pharmacy. Since that first prescription, I have been on auto-refill. When the date comes for for my refill to be done, it's ALWAYS done. I drive over to pick it up, and the people have always been incredibly friendly.
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August 2023 by Debbie U.
Took 2 weeks to refill my prescription, and I'm still waiting for it. Tried to get them to rush it, but their staff could care less.
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July 2023 by Andrea Mulford
Bunch of nitwits. Been informed by two different healthcare professionals that Belmar has a wrong date of birth for me. They refuse to correct it. After this last transaction I never have to deal with them again
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May 2023 by Rob Schwartz
Very bad experience! It took them weeks to fill the order. Then the carrier they used never delivered the order. They said the carrier told them they delivered to the gate at my community - except that there is no gate delivery! I never received the order.They said they would send another shipment. Again it took them weeks to mail it. And they sent it to my billing address, not the new shipping address I had given them. I wrote them an email about this, but never received any response.Terrible service all the way around. I will never order from them again!
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May 2023 by Sam Hms
The worst compounding pharmacy! They used to be a reliable and well run pharmacy a couple of years ago. Things have changed recently for the worse. They now take 10 to 14 days in some cases to fill prescriptions. When you call to check on the status they tell you there is a 10 day wait and they are short staffed. The staff are not friendly and seem really unhappy. I have a medication I need to take every day for my thyroid. When I told them I needed the medication they had absolutely no concern for my wellbeing and no apologies for all the delays! Terrible service. AVOID THIS PHARMACY!
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May 2023 by Lisa Hms
The worst compounding pharmacy! They used to be a reliable and well run pharmacy a couple of years ago. Things have changed recently for the worse. They now take 10 to 14 days in some cases to fill prescriptions. When you call to check on the status they tell you there is a 10 day wait and they are short staffed. The staff are not friendly and seem really unhappy. I have a medication I need to take every day for my thyroid. When I told them I needed the medication they had absolutely no concern for my wellbeing and no apologies for all the delays! Terrible service. AVOID THIS PHARMACY!
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May 2023 by LMC Homes
The worst compounding pharmacy! They used to be a reliable and well run pharmacy a couple of years ago. Things have changed recently for the worse. They now take 10 to 14 days in some cases to fill prescriptions. When you call to check on the status they tell you there is a 10 day wait and they are short staffed. The staff are not friendly and seem really unhappy. I have a medication I need to take every day for my thyroid. When I told them I needed the medication they had absolutely no concern for my wellbeing and no apologies for all the delays! Terrible service. AVOID THIS PHARMACY!
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May 2023 by Christopher Laychak
I have worked with this pharmacy for the last 4 years and they have always been dependable and helpful when I need a quick turnaround on an Rx or if one was lost in the mail!A special shout-out goes to the manager of customer service (Lee) who recently helped me in a tough situation when I had depleted an Rx and she was excellent with accomodating my travel! Thanks Lee and the Belmar team- you've got a loyal client!
