Carpet Exchange is a large, friendly-feeling flooring retailer with a long history and many stores. It offers an amazing selection across every category, including carpet, tile, area rugs, hardwood, laminate, luxury vinyl, and spectacular granite and quartz countertops. Reviews consistently highlight fantastic and great experiences. Customers describe the people as across the board knowledgeable, helpful, friendly, professional, and patient. One specific salesperson is repeatedly praised as a dream to work with, being so helpful, experienced, professional, kind, and flexible. This individual is noted for providing excellent guidance, saving customers from errors, and going above and beyond to resolve issues at no charge. Installer teams also receive praise for doing an amazing job and conducting detailed walkthroughs. With so many great options and more than enough selection and availability, many customers state they will not go anywhere else for flooring and plan to return for future projects.
Todd Faulkner has provided excellent service on the projects I’ve done through Carpet Exchange. He has meticulously ensured that I am pleased with every detail of the project and all have exceeded my expectations. I highly recommend him!
November 2025
Whole house flooring went so well, we included counters & backsplash. Liz Tedder was a dream to work with and helped us find and contract with all our subs. Fantastic experience!
October 2025
Liz was great to work with. She was super helpful and made our experience easier. We love our new flooring!
