Carpet Exchange is a large, friendly-feeling flooring retailer with a long history and many stores. It offers an amazing selection across every category, including carpet, tile, area rugs, hardwood, laminate, luxury vinyl, and spectacular granite and quartz countertops. Reviews consistently highlight fantastic and great experiences. Customers describe the people as across the board knowledgeable, helpful, friendly, professional, and patient. One specific salesperson is repeatedly praised as a dream to work with, being so helpful, experienced, professional, kind, and flexible. This individual is noted for providing excellent guidance, saving customers from errors, and going above and beyond to resolve issues at no charge. Installer teams also receive praise for doing an amazing job and conducting detailed walkthroughs. With so many great options and more than enough selection and availability, many customers state they will not go anywhere else for flooring and plan to return for future projects.
Carpet Exchange did a great job on helping me to buy & install carpet. Alex @ the W colfax location was my contact & she was there for me every step of the way. Even when I had a small problem after the install, she promptly took care of the issue. Good company all around for selection & service
June 2026
Todd Falconer was very helpful helping us narrow down our carpet options as we very specific requirements. The sub contractors, Mile High Floors, Todd arranged to install our carpet also did a great job!
November 2025
Todd Faulkner has provided excellent service on the projects I’ve done through Carpet Exchange. He has meticulously ensured that I am pleased with every detail of the project and all have exceeded my expectations. I highly recommend him!
