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October 2023 by Whittney L.
I worked with these guys for 6 months to get my A/C working. Overall, these guys are very disorganized and it seems they're in over their heads, taking way too many cars in at a time. First, they replaced the A/C seals unnecessarily, then they replaced the condenser (also unnecessary). When that didn't work, I got a 2nd condenser installed and that didn't work either. After driving there to drop my car off for a scheduled appointment, they asked me to "come back a few days" TWICE. I had a ride there waiting for me! I had already arranged rides to school for my kids! Of the 6 trips I've made there, I've only left my car there 3X and spent a ton of money. I spoke with the owner after all this and he promised to get back to me first thing on Monday to "make it right" which was 3 weeks ago. I still haven't heard from him, so I took it into another shop and they replaced a $200 valve and fixed it. Huge waste of time, HUGE waste of money. VERY poor communication- I always had to call them to find out what was going on with my car and when it would be done- they don't call you. This place is a poorly run money pit.
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September 2023 by Anne Gore
Bobby and his coworkers revamped my ailing air conditioning in record time, for a great price, right before the holiday weekend. I can't thank them enough. Anne Gore
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September 2023 by Ross P.
Bobby is totally dependable. I've gone to Bobby when others wanted to replace everything for $2k+ only to have him repair & restore my a/c for less than half. I take pleasure in knowing the guy I went to years, even decades ago, is still the man to call. Thanks
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April 2023 by Lisa L.
My Subaru Crosstrek was due for an AC repair & recharge. Bob got it done in about 2 hours, just as he'd quoted me, and changed the filthy air filters. It cost less than half of what the dealership would have charged, and I didn't have to leave my car all day or overnight. Bob is honest and straightforward. Highly recommend Cool Breeze Automotive!
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April 2023 by Stephen Downen
Bob fixed my truck up after it was running very rough. Kept me updated throughout the repair. I trusted him and it worked out well. Would recommend!
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February 2023 by Jason Katzman
I realized the previous evening that my headlights had gone out. Since I work 30 miles from where I live, getting them fixed near my home would have required a day off from work. I started calling around in Golden and appointments were booking out a minimum of 4 days, so driving home in the dark with no lights just wasn't feasible. Called up Cool Breeze and Bob took me in right away. Went to work on the headlights within a couple hours and had it fixed before noon. He even polished my headlight covers. Drove home that night to much relief with working headlights. Bob got me out of a jam and I would happily take my car back to him again.
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November 2022 by Derek k
Been taking my vehicles to Cool Breeze for about 10 years and have had nothing but great experiences. Its great having a shop you can trust. They don't try to upsell you with unnecessary maintenance like the big chains. Bob has helped me out of bind a few times when I needed something ASAP.
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August 2022 by Peter Reeburgh
Super honest. Very straightforward and reliable. I don't take my cars anywhere else. Bob is awesome.
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July 2022 by Deron Dilger
Straightforward dialog, more-than-fair pricing, and work completed just as described (e.g. no followUp call trying to tack on "needed repairs found during repair." Seems like a good guy doing good work at good prices.
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July 2022 by Barbara Gail B.
I took my car in to have the air conditioning fixed. I accidentally had the wrong day down for my appointment, so I was a day late. Bob was so gracious and kind and patient. He got my car right in, in spite of my mixup. It was done a couple hours later. I was very pleased with the quality of the work and the fast service (in spite of my error)! The customer service was great!
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May 2022 by Joe McGlinchy
Called Bobby a week out to set up some time to get my rear wheel bearings looked at. Dropped off first thing in the morning, he called me less than an hour later to tell me what needed done, I approved, work was done and I picked up early afternoon. Everything has been riding great (this review is at least a month overdue!).
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May 2022 by Bobby and Breanna Trauffer
Bob and Bobby are wonderful people. I am traveling from East TN - they treated me like a local and had my truck back to me in no time.Thanks guys ! Keep up the good work. I truly appreciate good people like you.
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April 2022 by Anne Clarke
This guy is a joke.Had an appt. He wasn’t there when I arrived but he had said to put key under drivers side mat. Done. Left the car for schedule check of AC, approx 2hrs. Three hours later, after no call from him and no answer when I called 3 times, car still sitting in the same spot. When I walk in he’s on the phone and holds up a hand for me to wait. I stand there for 10 min and it becomes clear it’s a personnel call. Eventually he gets off, says he was just too busy to get to the car and didn’t know where the keys were. Ridiculous! Waste of time. Never, ever, ever going back.
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April 2022 by Cody G.
This place lied to me and charged me $1000 essentially for an oil change. After my truck lost most of its power, they told me they couldn't get it in because it'd take too much space on their bay, then changed their mind, then kept on their loading bay for a week while ignoring my vehicle to work on others. This was when I had to run and bike 15 miles to get to work. They then changed a meaningless solenoid and changed the oil. Truck was finally fixed by someone else - simply a loose spark plug. Don't know if they thought I had more money that I did, or just saw I wasn't a car expert and could cheat me. Never coming here again, and hoping to let everyone know
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August 2021 by Christopher Rivera
Paid $100 just for Bob to only “identify” what the problem with my air conditioning is, which is supposedly nothing.. other than a “splint in my hot line” which means no power is being transferred. Quoted me up to 3hrs for $110/hr to fix the issue. Came back a few days later to bring my Tahoe in. Was told my vehicle would be ready by noon only to find out at 5PM that it he needed it an extra day? I use my vehicle to make money and stressed how important timing was so picked up the vehicle that night and was told to bring it back in the next morning. Showed up the next morning at 8:45am with no one there. Called Bob, was told he’d be back by 11 as he was “getting parts” so coordinated leaving my vehicle there so it could get complete.. called at 4PM, no answer. Got a ride back to the shop and no one is still there. My vehicle hadn’t been touched and keys left in the side door unlocked. Absolutely foolish to truly put any trust into the credibility occurring here. Do not waste your time doing business at this location and find someone who genuinely cares about how they manage their business as well as customer service! Truly unfortunate as I’ve really needed this service completed successfully but will just go elsewhere! Figured least I can do is spread word of mouth ??
