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January 2024 by Andy Lueck
I have been banking with CU Rockies for 15+ years and moved away 10 years ago, so most everything is done over the phone or internet. They have always taken care of me and done what is right by the customer, hands down EVERY TIME.I just recently dealt with Sue on a special request because I was under a time crunch. She worked diligently internally to make sure things were taken care of and kept me informed on what to do and how to help things move along. I doubt she knows, but I have talked to her A LOT on the phone over the years and she has always been pleasant and helpful. A few times going above and beyond to do what is right.This is a great Credit Union and in my opinion showcases what a money management institution should behave like.
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December 2023 by leslie Ervin
My long time bank didn't treat me very well so I shopped for a new bank. Not only was I able to do everything to join online, when I call I'm treated like royalty. I love Credit Union of the Rockies. I recommend to all my friends.
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December 2023 by Beverly Boatwright
Credit Union of the Rockies is the Best since I have been with them. Always answer my questions with “Professional “ Awesome Customer Service and a Great Team to be a Customer of ♥️”. Definitely ? on Point and Time with “Newsletter and Updates ?. I Recommend anyone to Credit Union of the Rockies with Honor ?‼️Thanks to Everyone and Appreciate you for having me as a Member ???!!
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December 2023 by meltem kilinch
I always get the best service from the Golden CO location. Staff members are very friendly and helpful. All my transactions from withdrawn to deposit or loan applications had always been smooth and easy.
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December 2023 by Beverly Bruns
Cur, has always been there for me! Through home purchases, to everyday banking and with Trusted guidance. I continue being a member because I know I’m cared for at Credit Union of the Rockies! Thank you
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December 2023 by Solomon Perez
Been a member since 1985. I called on December 5th and 6th to speak to a loan officer. Left a detailed message. I still haven't heard back from him/her yet. Today is December 19th. I give up!
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December 2023 by Paula Steinbacher
I've been a happy member for about 10 years. Convenient locaton and very friendly staff! (Just wish they had Saturday morning hours.)
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December 2023 by Carol Hebert
I have always received top notch service at Credit Union of the Rockies. They make me feel like a priority!
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December 2023 by Haeley O'Brien
Been a member here for 15 years. Why? Phenomenal service, everytime! We were experiencing a little financial woe this holiday season and Santa... I mean, Sara S. came to the rescue! Eternal thanks and happy holidays to all the amazing staff at CU Rockies!
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August 2023 by Timothy Wharton
5 out of 5 stars!!! Staff is always professional and helpful and responsive.Excellent customer service
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July 2023 by Salina Roberta
Sarah was on point with me through the whole loan process. Such a stress free experience! Great communication and patience. Thank you Sarah! Grateful lady here!
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July 2023 by hflower35
Kathy at the golden branch is absolutely wonderful! I love this bank and the people that work here! Thank you Kathy!!
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July 2023 by Michelle K
Awful credit union to deal with. Charged $5 per month due to inactivity on an account without alerting me. Customer service is rude and unhelpful when I called to address. Take your money to another bank or credit union.
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April 2023 by Hanson Jared
Friendly workers. Great people. Robert is always super helpful.The staff helped me understand everything right down to the dotted line when it came to my financial loan to help me get my new car.
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March 2023 by Gregory Haney
Robert Stroud and Phoebe and Sue and all the staff at Credit Union of the Rockies have provided terrific customer service to myself and my mother. It’s been so great to find a place that is so knowledgeable and helpful.
