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February 2024 by Jorn Bermudez.
Nice place ?
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January 2024 by M. Holzschuh
I ship internationally a LOT, and the addresses can be confusing. The staff at this location is always friendly and helpful while tackling my overseas challenges, and every shipment has made it to its destination. Thanks Golden FedEx!
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December 2023 by Heather P
I shipped several packages before Christmas. They had plenty of staff who were very helpful!
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December 2023 by G Kost
We ordered a print and been told it would be ready in 2 hours,3 hours later, I was standing there being reprimanded by a woman in the printing department that this type of projects usually take 24 hours. She made sure to repeat it multiple times and that they were done for the day (though they were opened) and she said I needed to wait 10 more minutes and just never stopped reprimanding me that I was there to pick up the order that supposed to be ready over an hour ago. At first, I was even trying to be positive and was like:"Yay,looks great,it made my day..." But no, she was determined to make me feel guilty to come here, so she had to do her job. Printing quality-5. Customer service-0. There are other places with absolute amazing service, and we are definitely taking our business there.
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October 2023 by G Kash
Called to tell me they had a package for pickup, then when I called back to come pick up the package, the young man on the phone states "oh no we never called you it looks like your package is out for delivery" - came to this location to find out what happened a couple days later as I haven't received my package - and the golden fedex shipped my order back without any update. Long story short- if you have to deal with anyone in this location, expect a very low level of competency and service.
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October 2023 by Ryan
Alexis went out of her way to make sure I got a good quality print job!It’s rare to find folks that take initiative like that to help out they don’t know.
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October 2023 by DJ's Bail Bonds
Don’t take any serious projects here!!!
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October 2023 by Halley Zadeyan- Denver Realtor
This is my go to FedEx store… It is right around the corner from my home, and the customer service here could not be more on point! Give Carl a raise!!!
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July 2023 by MaryAnn Hand
I had three documents bound by Carl at this FedEx Office location. His service eas superb, courteous and efficient, even though the facility eas very busy when I walked in. I figured my job surely couldn't be fone while I waited, but it did. I just MUST compliment Carl. He saved me so much time.
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June 2023 by Tracy Forde
Self serve print shop. I have had to go in a couple times now to print off documents or overnight documents or get photos done for passports. Very efficient very business oriented very helpful. This last go around I had to copy and mail some important documents and the guy was super patient
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April 2023 by Spencer McBride
Rude and intrusive. Repeatedly flipped through papers of personal info knowing the address needed was on the cover page. I asked to stop, rude, horrible breath.
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March 2023 by vincenzo barone
Staff was friendly. Store looked clean. They reason for 3 stars, the store won’t let customers use the restroom, which is crazy when the line for help is always 10-15 minutes long.
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March 2023 by C. M.
I wanted consider shipping a box of books to China and needed lots of information to decided whether or not to do it. The FedEx team member Jacquelyn was exceptionally patient and helpful and friendly digging out information and helping me decide how best to ship. I felt guilty taking a lot of extra time by deciding to do it one way and another, changing my mind a couple of times. She was always patient and good natured and solved all problems. I want to give her a gold star.
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March 2023 by Tyler Conant
I made a very simple shipment from this location. It never got to where it was going. A week after shipping I found out it was lost, either at this location or the place it was going next. I went back to this shop to get answers. They called Fedex and assured me Fedex would created a claim and would reach out to me. That apparently never happened. A week later I called Fedex to track down the package, no claim, no pro-active communication.
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December 2022 by Jim Bauer
The staff here were so helpful with a custom project. Ana particularly took the time to work with me to make my vision a reality, and I'm so grateful! I'll be back for all my printing and binding needs.
