-
September 2023 by Matthew Mckillop
John was great to deal with, easy to talk to, and very knowledgeable about his work. I wanted to see the VW Golf and John put the keys in my hand to test drive it as soon as I arrived on the lot. I bought the car the same day and would return again to work with John. Wonderfully smooth experience, thank you!
-
September 2023 by Ted Fisher
The Sales Representative I worked with for our purchase, John Fultz, was absolutely awesome and answered all of my questions and worked patiently with our auto loan holder. Great experience overall and would highly recommend him and the dealership!
-
July 2023 by Daddy D Brown
They tried to sell us a Malibu with what they said had 84000 miles. They said they can't get the radio to work so they would replace it .After taking the car home. We noticed that the mileage had not changed . We took it backWe gave them cash they made us take a check didn't give us the money for E- test or the full tank of gas. Sad place
-
July 2023 by Richard Montoya
I had the pleasure of working with John @ icarautomotive in golden. Overall the experience was pleasant not your typical pushy used car salesman. He is Upfront and honest very professional. He truly is an asset to that company.I purchased a 2017 Acura TLX sh-awd w Advanced package. The car did have some issues just as every used car has some. The price was very competitive and the overall process of getting financed was seamless.I would definitely recommend John to anyone. Also, i will keep a close eye for future purchases.Thanks again .
-
July 2023 by Bethanee Heeney
We went here to look at a BMW. At first the car didn’t start and he had to jump it with a battery pack. The car didn’t look like the pictures. The paint was chipping and the headlight casing was broken. Which none of it showed in the pictures. First gear had so much play it felt like neutral. There was trim pieces falling off. Asking price was far above blue book value.
-
June 2023 by Michelle I
This is the worst car dealership in all of ********. I purchased a car at an inflated price that they knowingly sold me with a cracked radiator. When I reached out to them about selling me a defective vehicle Seras the \
-
June 2023 by Michelle I.
This was the worst car buying experience I ever had! They are scam artists and crooks. They sold me a faulty vehicle knowing full well it had a cracked radiator. This was a $880 repair. They laughed at me hung up on me and flat out told me they did not care. I would recommend they lose their business license. I should of read the reviews. I am disgusted with the way I was treated. The ownership, management and sales department are all just out for themselves. The worst customer service I have ever experienced. They claimed the car was looked over by a mechanic and sold it knowing full well it had a radiator leak. NEVER would I have done business with them had I known how horribly they would treat me and my 71 year old mother. NO respect at all!
-
June 2023 by Austin H.
This has to be the absolute worst dealership you can buy a car from. They are shady as fuck. I financed a 2013 dodge dart through them and boy do I wish I would have read the reviews first. They know all the shit that is wrong with their cars and do everything they can to rig and hide it just long enough to fool you into buying it. Immediately after getting the car I had to get all new rotors and break pads and still couldn't get rid of the screeching sound when I brake. It had a coolant leak as well. missing one of the hubs the lug nut screws onto on 2 of my tires (one is completely snapped). Had to replace the ENTIRE suspension system. They sold me the car knowing it didn't even have strut mounts. The struts were just sitting loosely with a stupid plastic clip to make it look like it was somewhat mounted. Has electrical problems and starting issues. The transmission control module is faulty and causes the car to not read what gear you put it in to and makes the whole shifter column light up red and throws the check engine light on. also causes the car to randomly switch into neutral while driving which is dangerous. Have spent more on repairs within the 7 months I've had it than I even paid for the car. And of course they aren't able to help with any of this. These scam artists should not be in business. You guys suck. NOBODY COME HERE TO GET A CAR. ANYWHERE ELSE IS BETTER THAN COMING HERE. YOU DESERVE TO BE SHUT DOWN IMMEDIATELY. AGAIN, STEER CLEAR FROM THESE RATS.
-
May 2023 by austin cook
Just don’t! Trust me run away from this place as fast as you can. First off two of the cars I tried to test drive were sitting on completely flat tires, 2 others were completely dead I ended up buying an SUV that was dead but they went down and got me a, “new,” battery which after roughly 2 months went bad, left me stranded on the road and I had to buy an all new one. A week after gettin the new battery while driving my front passenger ball joint breaks, tire gets turned completely sideways and the truck obviously drops and cracks my differential in half.They knew nothing about the car when I asked about issues and things and foolishly I still bought it so that’s on me but I would never trust them and I’d never recommend going here.Put pretty much all the money I had left over into getting this car when I moved here, now I have no money and no car. Thanks a lot you guys should 100% be shut down. Just read through all the reviews on here and if you see any with 5 stars and they mention John it’s because he incentivized those people as he did me with the ,”new,” battery and they probably haven’t come to edit their review.
-
March 2023 by John Meyer
Like most used car lots, some of the vehicles here are better than others, so you need to know what you are buying. I bought a one owner truck with low miles that was virtually flawless at a great price.The difference here is that this lot has great customer service and a better selection than most I've been to. I worked with John and he got the deal done quickly and with no hassle.I would buy another vehicle here.
-
February 2023 by Evelyn A.
I bought a used car at icar in Golden. I worked with John Fultz. It was a very good experience, absolutely no pressure, John was responsive to follow up questions, and worked with my situation. He provided a full tank of gas and a replacement windshield that was cracked. I had forgotten to put the windshield into the paperwork and later thought, "Oh no!" But I called John, and he was a man of his word. He took care of the windshield replacement at no cost to me. I would recommend this business. Honestly, I am surprised at the poor reviews. It is a used car after all, and it may need some repairs. I had multiple fluid changes done which was what the car needed at the time and was clear what maintenance had and hadn't been done. That is why a CarFax is important (they provided one up front), it tells the story of the car, # of owners, oil changes, what services it had, etc. My suggestion would be to do your homework and know what you are buying.
-
January 2023 by shawn howland
DO NOT BUY FROM THESE SCAM ARTISTS!!! There warranty company is absolutely a joke and they know this and they continue to sell cars with a warranty that refuses to cover anything. DO NOT do business with these people. Theyll sell you a vehicle and the second it has issues they wont do a thing to make it right. All there cars are sold with bald tires and bad wiper blades and bad this and bad that. Dont waste your time these crooks youll be taking a huge gamble
-
January 2023 by Spiro Vlassis
Update, read the reviews, the bad ones as there the most correct. They are not good or kind, sister dealership will cuss and threaten you for trying to get emission problems corrected. 4 fails on the vehicle I bought, the most unprofessional sister store you have to go to to get things fixed. Richie is a violent, aggressive illiterate person whom they will lie about suspending so that you don't ding there license, but hes there cussing you out anytime your forced to go back as I am. Because the car will not pass emissions. The fix is outta a garage by an un certified technician. And they won't pay third party to fix it. There warranty is ridiculous, and the car they sold me had no oil cap, which I drove 40 minutes before realizing there was a smell. Then they had me drive 40 min back without a cap to give a cap off a similar vehicle. While John is a friendly salesman, it's not worth the trouble of buying overpriced cars here. I overpaid 1200 for the vehicle without researching it properly. That's on me, but you would think they would treat a customer with respect not threatening them or there 70 year old father for absolutely no reason.. no apologies just an 86 for asking for one. Literally had to call 911 so that I could leave without being accosted. Save the headache the cash the dignity. Go anywhere else
-
January 2023 by Jessika Davis
It is Christmas Eve we have gone to several car lots John has the best vehicles available for the price the cars are in great condition he is an outstanding salesman there is no doubt that in the future I will buy all of my vehicles from Icar automotive. I wouldn't waste your time going anywhere else. You might have to drive a little bit farther but it's completely entirely worth it best car lot in all of the foothills in northern Colorado, all hell is the best car lot in Colorado.
-
January 2023 by Ray Bailon
I bought a used Ford Escape here and could not be happier with the buying experience. John Fultz was a great person to work with. His customer service skills are GREAT. He made my vehicle buying process easy.