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October 2023 by Katie Ferguson
I came to John and the team at Performance Plus after being quoted three times as much for the same job elsewhere... before they even looked at my car. Performance Plus not only gave me fair prices, but also got the job done faster than they had even estimated. Clear communication, fair pricing and speedy turnaround times will definitely keep me coming back.Service: Brakes
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September 2023 by RAD
John and his whole team definitely helps me out whenever they can. They take care of my fleet at a great price and good work.Thanks!
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January 2023 by Cody
Purchased a 4Runner equipped with a rebuilt 22RE engine that Performance Plus rebuilt and installed. First owner said it threw a rod and had to be brought back. Engine now only has 10k miles on it and is still within warranty period. Front main seal is leaking. I was told that they don’t use Toyota genuine parts which gives me doubts about the reliability in the future. A good shop puts Toyota parts in a Toyota engine. John tells me that the warranty is not transferable and he won’t help. This isn’t stated in the work invoice whatsoever. Buyer beware… they won’t stand behind their work if they think they have a way out.Service: Engine repair
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December 2022 by Alex Cordova
Performance Plus does excellent work. I take my car in for an oil change, and tire rotation. They also repair my car for other major repairs. If there's anything too technical that they can't repair, they recommend other locations that can do the job. I'm always happy with the work they do.
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June 2022 by Tasha B.
I cannot say enough good things about this company! I'm a freight dispatcher out of Kansas City, Mo and just this week I had a carrier break down in their area and they went ABOVE AND BEYOND to take care of her. Not only did they get her truck in and repaired IMMEDIATELY, but the hospitality they showed brought my driver to tears. Darlene personally escorted her to and from her hotel while her vehicle was being worked on, had lunch with her and took her all around town to find a lock for her trailer, all while the guys at the shop worked quickly and efficiently to get her back on her route. Seriously top notch service. I would trust my mother with this group... and in this case my mother is the carrier I'm speaking about! Lol A+, . Thank you guys so much!
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May 2022 by David
Disappointing experience. Came in for an oil change and was told cost is $100-$110. Went to pick up the vehicle and they decided the oil change was $180. Owner begrudgingly knocked off $20. No acknowledgement of any wrongdoing, no apology, definitely not going back. Too bad because I am new to the area and trying to find a reliable shop.
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May 2022 by David K.
Came in for an oil change and was told cost is $100-$110. Went to pick up the vehicle and they decided the oil change was $180. Owner begrudgingly knocked off $20. No acknowledgement of any wrongdoing, no apology, definitely not going back.
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April 2022 by Tyler Singleton
Great and honest mechanic. I have taken my car here a couple of times, but this last visit has made me a customer for life.John is honest and upfront. I felt my car had been handling differently, so I asked for an inspection and to also replace a few parts the dealership wanted to charge me for on my last visit. John inspected my truck and found no necessary repairs or parts needed to be replaced. The dealership just wanted to have me pay for an unnecessary fix.For any other mechanic, I would have been a cash cow. But John isn't interested in my wallet; he cares about cars and wants to make sure what needs replacing is done. So although he could have charged me over $120 for labor/hours to inspect my truck, he put it as $50, and I was happy for that.
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December 2021 by jen howe
My husband and I were recently traveling to visit family for Christmas when our truck broke down and needed to be towed. Not being from the area I called them randomly, and at first was told they were booked and then she said to go ahead and bring the truck in. They suggested a towing service and arranged for them to call us. It took awhile to get there and they waited for us until long after they were supposed to be closed for the day and fixed the truck right away. Being in an unfamiliar area, I can’t tell you how much it meant to be met with such kindness and competency. I highly recommend Performance Plus to anyone who needs repairs.Service: Brakes
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October 2021 by Bethany Hughes
The young man I spoke with briefly about my check engine light took time out of what he was doing to help me try to understand the issue. He laid out my options and offered initial impressions. Even though I did not follow through on repair, I felt heard and like i spoke with someone honest and willing to help out on a Saturday afternoon.Thanks folks!
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September 2021 by Denae Pasionek
Great service, great prices. They have serviced my vehicles for years!!!
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April 2021 by Alexa VanSchaardenburg
In the past my family has had great experience at Performance Plus. However, I needed a lot of work done on a Subaru Outback I recently purchased. The car needed to have the engine removed in order to fix the head gasket and rear main seal in addition to having its brakes resurfaced and exhaust system repaired due to rust. Every repair went over the initial estimate for cost and over the time they said they could do it in. When repairing the rear main seal and head gasket they took an additional two weeks to finish the work and when it was finished I had to bring the car back three more times (which in all took another 3-4 weeks) to have mistakes corrected including a misinstallation of a fuel injector which caused such a large leak of fuel in my engine that I needed to have it towed back to the shop or risk the car blowing up. After consistently poor service I was glad to at least have my car back and working. However 3 months later be supposedly repaired exhaust and muffler system completely detached from my car while going down the highway. It broke due to rusting out in a section they had repaired partially, I had expected the repair to be better quality and to remain attached to my car. Additionally I was disappointed in feeling that my concerns were not addressed in the shop and that the service I was provided was not the quality I was paying for. I WOULD NOT RECOMMEND this shop to anyone looking to have large quantities of work done on their car, additionally, if you do take your business to them make sure you understand what you look for in a good fix so you can double check their work. I have no idea how many other issues they may have caused and I have little faith in their work considering how many issues I have had. They have cost me a lot of additional time, money and headaches.
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April 2021 by Consept Montoya
Car was misdiagnosed by $1,100 we were told that it would take that much to fix the truck so of course we got a second opinion and it turned out it was $2 clamp to fix our power steering. Gave them the benefit of the doubt and asked if it could have been something that could have been overlooked the other mechanic said absolutely not this was no mistake.
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April 2021 by J Campbell
They always do their best, and try to work with my screwy schedule.
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April 2021 by Marco Scarpita
Jon is the man! Always helping even when i haven't spent a penny at his shop