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April 2024 by Oliver Murray
Decided they wanted to increase my rent $50 dollars more a month the next month without any prior indication they would be hiking it. Annoying.
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March 2024 by Heather Dawn
Accessibility and friendliness, helpful and knowledgeable staff who was super on top of it .
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March 2024 by Bill Forristall
Great storage facility. Very clean and well maintained. Josh was very helpful and friendly. Highly recommended!
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March 2024 by Christy LeBlanc
Pleasant experience, clean units, great manager. ;)
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March 2024 by Violet Cotant
The man who helped me was patient, & informative.
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March 2024 by Nick Creadon
I really don't recommend going here. After renting here for years I looked around a lot and recently moved to a different location. The main drivers were that they jacked up the prices a ton over market rate and even though I have been there for years and paid on time, they couldn't do anything for me. The other reason is that the manager, Josh, is not helpful or friendly. He does not answer the phone and it is hard to find him at the office location. I really did not enjoy the interaction I had with him, just simply unpleasant. Go somewhere else.
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January 2024 by Cat Vigil
We got locked in and had to call the fire department and a hour later , we finally got out!
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January 2024 by Steven Reynolds
Steak and bean with green chili in the middle handheld is to kill for very good
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December 2023 by Kirsten Champnoise
I wanted to take a moment to express my immense gratitude for the invaluable support extended by Matthew. Amidst a whirlwind of activities and pressing matters, Matthew's assistance stood out as a beacon of reliability and care. Our detailed conversation over the phone was not merely informative but rather illuminating, as Matthew adeptly navigated through the various unit options, diligently ensuring that my specific needs were met.His patience and understanding throughout our discussion were remarkable. Despite my initial uncertainty, Matthew's guidance helped me discern the perfect unit that aligns seamlessly with my requirements. Reflecting on the past few days, I've been meaning to convey my appreciation sooner, yet the process of settling in has been both exciting and time-consuming. Now that I've finally unpacked and made the new space my own, I cannot overlook Matthew's pivotal role in making this transition smooth and hassle-free.Matthew's expertise and genuine commitment to ensuring my satisfaction have left an indelible impression. His dedication to customer service is truly commendable and deserves recognition. I'm immensely grateful for his exceptional assistance and would like to extend my heartfelt thanks to him for going above and beyond to ensure I was taken care of. Matthew, your support has been invaluable, and I truly appreciate all that you've done. Thank you immensely!
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December 2023 by Zachary Zacchero
I just rented a unit last week because I am moving temporarily and things are not off to a good start. Their website says they are open Mondays, but I went on a Monday with a car full of stuff to pick up my lock and was greeted with a sign on the door that says they are closed Mondays (the access hours listed on the entry date are also incorrect).I went back the next day and nobody was in the office, but after I called they arrived within 5 minutes to give me my lock. My unit is inside one of the buildings, and the door to get into the hallway is smaller than the door to my apartment. I was concerned about fitting my furniture through it. I asked if there was another way in and they said there is another door that is the same size. I was able to squeeze my couch through but I can imagine other people having issues. Seems like a very poor design.A few nights later, I rented a U-haul to load my large furniture into the unit. I had been told they close at 9PM. Despite our best efforts we got to the gate to leave the facility at 9:01 PM. I punched in my code to leave and the screen said "no late exit. Denied." I called the after hours emergency number thinking someone would surely open the gate remotely and let us get out, but the recorded message said they were experiencing high call volumes and would call me back... but they NEVER did! I had to abandon my U-haul, take a Lyft home, then do the reverse in the morning to return the U-haul. What is the purpose of trapping customers inside?? I'm not sure how that is even legal to hold someone's vehicle hostage because they didn't leave on time.The unit was clean and the staff was nice but so far I think this company is ridiculous.
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December 2023 by Beth Hickman
Matthew was extra friendly, easy to work with, helpful, and efficient. I am a repeat customer, and am always happy with the service and convenience of this facility. Keep up the great work, guys!
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July 2023 by Matthew Williams
Easy move-in, great location and friendly manager!
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July 2023 by David Stirling
If 6 stars were available I'd say if 7 were available! Great customer service, made us feel as those our things were as important to them as they are to us! Property is in clean condition and we'll maintenanced Thank-you Crystal, you made us feel welcomed and appreciated that we chose storquest! AND WE ARE HAPPY WE DID
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July 2023 by Gary Thomas
I recently rented a unit at this location and the manager was absolutely wonderful, She made me feel like we were old friends and she really cared about our belongings, I feel very confident about our things being over there, I don't have to worry at all I was kind of sad when we had to leave
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July 2023 by Lola Winter
Crystal was very informative and friendly showed me several units and explain to me the layouts on them I ended up liking the inside unit and chose one of those thanks
