-
September 2023 by Marilyn A.
Great place to find just about anything. Most of the salespeople are friendly, able & more than willing to help totally incompetent craft people like me with projects. If need be they will usually offer great suggestions that can be of help. As an all thumbs single woman I couldn't manage without Home Depot. It's even a great place to buy orchids sometimes.
-
September 2023 by Robin B.
I still love, love, love this HD and this review is long overdue in coming. A HUGE shout out and MASSIVE thank you to Zack, Shane and Theresa for helping me with an online order that didn't go through. This is a very long story, but in short... I had ordered $4,700 worth of flooring and my payment wasn't going through. The guy I spoke with on the 800 number just wanted to cancel and reorder the flooring, but the flooring was no longer on sale and the coupon I used wouldn't be valid either.Getting nowhere fast on the phone, I went over to my local HD and Zack, Shane and Theresa went over and above to get my order back on track. Thanks a bunch and the floor looks AMAZING!
-
June 2023 by Mandy F.
Home Depot custom bathroom vanity nightmare. We are experienced in home renovation projects and have used Home Depot for custom cabinets on prior projects. This main bathroom vanity went completely wrong due to improper measurements by Home Depot, poor construction by Thomasville, and an unnecessary seam on the countertop by Front Range Stone. If I hadn't already spent over $5,200 just for this piece, I would tear it out and start over. NEVER USING HOME DEPOT AGAIN.
-
May 2023 by Robb C.
I decided to go here yesterday for garden items since several friends and neighbors recommended their garden department. I was impressed with the variety of plants and the prices. Everything looked healthy , including the tomato plants. Over the years I've purchased plants at Echters, O'Tooles and a pop-up garden center on S Golden Road with moderate success. Hopefully the plants I purchased here will thrive.
-
May 2023 by Noah R.
Mia was extremely helpful with my plumbing problems. Best Home Depot experience to date.
-
January 2023 by Tesla Y.
Fridges recommended by Matthew at Golden location Home Depot's pretty great, but this Home Depot is outstanding for hiring Matthew! Matthew's knowledge and communication style is EXTRAORDINARY! He is so informed - from the technical specs of refrigerators to security cameras to so much more; incredibly well-spoken, responsive and quick to understand all my questions. Such mindfulness for detail with a most impressive ability to articulate so clearly and concisely and so well ...our exchange was so informative and efficient and really left an impression on me. Never have I had such a high-level customer experience. I would promote him and hang on to him dearly. I hope Home Depot knows what a gem they have in Matthew. I'm buying everything he recommends.
-
December 2022 by Max R.
We've been a long time and profitable customer (over $20K spent in last couple years as we worked through a bunch of home renovation projects), but after the terrible experience we had with a flooring install we are moving to Lowe's. We purchased the flooring and got the estimate through Home Depot, and the install was subcontracted to company called Hom Solutions. This company has been an absolute nightmare to work with. Firstly they were around $2K over budget because they said that the estimator from Home Depot didn't account for the amount of filler they needed to put carpet in in our basement. Secondly they didn't even do the entire project that we had agreed with Home Depot, there was an entire landing at the base of our stairs which they did not complete. Again they blamed this on Home Depot saying the estimator didn't understand the amount of work needed to do it and price it correctly. Thirdly, the workmanship was shoddy, the carpet is already coming loose in some sections and has hang tags coming off of it. Fourthly, they damage one of our recliners while moving it, it's a pretty expensive chair and they offered us $279 for the damage, that's barely enough to cover the cost of disposal let alone replacing the chair. I've been fighting with them since February to get it fixed and even tried pulling Home Depot in but it's been no use. Home Depot self-insures the potential damage from subcontractors apparently and the Sedgewick claims adjustor we were working with was not helpful at all. We will never be using Home Depot again for any of our home project, and if you run across Hom Solutions aside from Home Depot run the other way as fast as you can. If you need flooring or carpeting in the Denver/Golden area I highly recommend FH Flooring ( We called them in to do the flooring on our stairs, upper floors, and the portion of our basement that Hom Solutions never did, (even though it was included in our contract with Home Depot) and they were phenomenal. Much better workmanship, and they are a pleasure to work with. They are so good we are brining them back for other projects.
-
September 2022 by Andrew Renfrow
This is the only Home Depot that actually gave me a truck after reserving one
-
April 2022 by Robert Offerson
Will continue to rent trucks through home Depot by far the best way to go.
-
August 2021 by James Tichy
Golden Home Depot is always great.
-
July 2021 by Matt Ramlow
They misquoted me when I checked out. While their truck rental can be a good deal if just using it for 90 mins, I was not informed about the steep price increases they charge for each 15 mins after that.
-
July 2021 by Juli N.
This review is not about a specific store but more about the delivery service. I purchased an appliance online and asked for an afternoon delivery because I was not going to be home but of course, the delivery got scheduled for the morning. So, I improvised and got some coverage. They claimed they tried to deliver the appliance, but no one was home, so they left and then my coverage person spent an hour on the phone trying to get a new delivery date. Finally got it scheduled for a week later, which was fine because I was going to be available all day for the delivery. I got an email that the product would be delivered during a 5-hour window but because I work from home, that was fine. BUT, an hour after the delivery window, still no appliance. So, I called the CS number and was told that they tried to deliver the appliance but there was no answer. WHAT? I work from home. I am home all day. No delivery service knocked on my door all day long! I was told that they texted me and because I did not respond, they left. REALLY? so, you spent 20 minutes sitting in your truck outside of my house (seriously doubtful because my dog barks at the wind passing by) and you never knocked on my door? Now, I have to wait another week to have my appliance delivered because the delivery service doesn't have the slightest clue about servicing the customer. The paying customer, none the less. After reading other reviews about the deliver service, I'm cancelling my order and going to the competitor. Delivery service is terrible.
-
April 2021 by Michael F.
This store gets a little worse every time I have to order something. Ordered shower doors in January and there were three gaskets missing that have to be on the glass in order to Install. It's been 3.5 months, a dozen or more calls and still no gaskets. Inept doesn't even cover it.
-
March 2021 by Katie Strenge
Talk about horrible customer service!!!! I called and spoke with an employee at this location who was rude and dismissive on the phone with one word answers. I asked if they had a specific item in stock to which they replied "mmhmmm" and I said you have them there now? And they said "yes" so great I'm on my way. Only to spend 20 minutes of my day/ vacation in this state getting jerked around by a lazy/rude employee who wasted my time.
-
March 2021 by Jack O.
WORST Delivery service I have EVER experienced. Don't show up, then after 5 reschedules, they call and try to provide the hook up for a washer in the TIME outside of the DELIVERY TIME that THEY set up. The driver, JOSH, claims he got finished with an earlier delivery and wanted to come here at 11 instead of the 12:30 - 4:30 window I was given. When told no, he refused to come during the arranged time. I have called the delivery service AT LEAST 10 times now. VERY poor customer service! I wouldn't recommend them to anyone, period. Snarky women on the phone too that like to make out like this is not their fault. They should not have a job if they act like this!
