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March 2024 by Rachel Talady
I have now not received 4 separate letters. One including a paycheck, and a large photo order. They are completely not helpful when I have asked them to look into where my mail could possibly be. This has caused hours and hours of my time to try to track my mail with no solution or outcome. I have lived all over the US and have never had as many problems as I have with the Golden postal service!
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February 2024 by Bob Builder
Everyone here is so so so nice and helpful. Definitely the friendliest people here
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February 2024 by Cody Dell
These hags have the worst attitude, make up rules, and decide your mail or passport fate based on their mood. One hag with short red (dyed) hair, who claims to be a supervisor is the worst! Watch out for her.Five stars to the asian dude, he is always sweet and helpful.
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February 2024 by Seth Domingue
Worst customer service I’ve ever received.Lady running the passport office was rude, curt, and provided no help to me and was only concerned with the family coming behind me.Will never come here again. For anything
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January 2024 by Brady Mistic
Since October, I have not received any mail from this post office box. The only thing I received was a DMV license plate, which is impossible to miss. They never were honest and resolved the issue. It's not the best place to reserve the PO box in this PO. Bad business
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January 2024 by Andrea Park
The clerks at this location are always prompt and helpful
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December 2023 by Tony Stitt
They accepted an international shipment to the UK that was later returned to my house. There was no explanation on why it was returned. I went to the post office to get answers and a refund, and they told me I have to file a claim. The website won't let me file a claim because the shipment was over 30 days ago (it took that long for the package to be returned to me). Of course, the wider USPS (which is an archaic, tax-wasting organization to begin with) is also to blame. But whatever was wrong with the package should have been identified by the staff at the post office. They are basically zombies, with no knowledge of USPS or shipping. And refusing to issue a refund for a job they did not do is very wrong. I have been gradually moving to UPS anyway, and this just expedited that move.
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December 2023 by Gordon Pierce
We got a tracking update that "Delivery attempted, but front door or driveway was not accessible." This is false! Our driveway is completely open, and other carriers delivered packages the same day and the previous day. We also have a package drop box near the end of our driveway that they could have used! And they delivered mail in our mailbox the same day.Not the first time we have had this happened. So sick and tired of USPS carriers lying about delivering packages.
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December 2023 by Oso Rojo
Knowledgeable staff. Excellent service. People writing bad reviews are acting like immature entitled children that don't know how USPS actually operates, seen it far too often when I'm there.
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October 2023 by W W
These people steal packages then are not able to be contacted. The fact this is a government sponsored mail service is heinous. They stole my entire days pay and didn’t bat an eye. I was basically told to pound sand.
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October 2023 by Crystal Baldwin
Not sure I understand the US post office, whose hours are supposed to be till 6 PM and yet at 5:15 PM. Everything is locked up, closed down no signs and no explanation? Way to go federal government!
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September 2023 by Keith Reuter
They lost my birthday gift and my expensive comic book. They probably just stealing them either way don’t use
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August 2023 by thedanceofitaly
Immediate one star review based on their call service alone. Horrible AI assistant. Couldn’t connect me with a person or answer any of my questions. Absolutely no help at all.
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July 2023 by Griselda Mcguane
I have used this postal office for many years and have found the staff to be knowledgeable, helpful and courteous -- always. My experience with the U.S. postal service has been always excellent, unlike my experience with some foreign postal services.
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July 2023 by Kyra Wood
If you don't have an appointment at this place don't bother. They have a sign up that says they take walk-ins for passports from 8am-3pm and an employee also told me that but after you wait in line for 20 minutes they tell you that they aren't taking walk-ins. Take the signs down and stop saying you take walk-ins.
