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January 2024 by Andrea B.
I really think that we were both having an off day this day because I have dealt with this pharmacist before and since and it has been delightful. So I am adjusting my score accordingly. Thank you guys for being so wonderful!
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December 2023 by Adiarose I.
This King Soopers has very good and fresh produce but the interaction i commonly have with some of the staff make me want to shop elsewhere. One manager in particular named Jordan is very unprofessional and rude.
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November 2023 by Brooke R.
this stores pick up department has consistently given us bad produce on nearly every pick up. the level of disregard for health is insane.
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November 2023 by Lisa B.
You have quite a few cash registers and only have 2 people checking out shoppers with a large amount of items in their carts. Not everyone rhat shops at this store lives a block away and can shop here daily. Also, zero people helping to bag groceries...your checker want you out of the area so she can wait on next person in line and you have 2 items left to bag ...no matter if you are 90 years old or 30 years old, you are going to do this arduous task on your own. Imagine shopping by yourself, a large basket purchase and you are expected to pay and bag everything yourself and load it in your vehicle. With the high grocery prices you would think King Soopers could afford to employ a bagger.
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October 2023 by Madison W.
Tyler sales associate with long hair and glasses, working at checkout was extremely rude and impatient while waiting for me to pull up my digital ID because the process took so long due to the poor WiFi connection/ service reception, Tyler states " alright I'm going to take these I'm not selling them to you guys" after my friend had shown her ID as she was the one purchasing them. Mind you we are both 23 years old and were polite and even apologized that it was taking so long. When I finally got my ID to pull up he goes "I already told you I am not selling them to you". Honestly save your time and buy your stuff elsewhere because clearly there is a lack of patience and courtesy from those who are supposed to be the face of this business. Let me tell you I work in healthcare and if I would've ever treated somebody like that, I would've lost my job.
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August 2023 by Julie V.
Once again, not sure why I torture myself coming to this place. They have over 10 regular checkout lanes, NONE of which are open. Then they have nine self check out lanes of which only four are open. So as I go to check out, there's about seven people waiting in line halfway down the store isle because there's only four lanes of self check out open. That is utterly ridiculous. Not sure why, if you're going to make this store almost exclusively self checkout, you wouldn't open up the other five self checkout lanes.
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August 2023 by Mike M.
Early this evening I found 'no one' working the service desk while I waited over 10 minutes Finally, 'out of no where ) comes TALL Doug! YEAH ! Extremely pleasant, understanding, professional, kind, generous, apologetic and just plain Nice! He greeted me then quickly handled my refund request with a honest explanation and in a courteous fashion Doug is the BEST of the BEST! Thank you Doug! Mike M Lakewood
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July 2023 by Nathan P.
This location is constantly out of meat which is rarely stocked up when I shop there. Their internally made food is always subpar and inconsistent. Some of the worst shopping experiences shopping here.
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April 2022 by Kelly A.
They lose your prescriptions every time! Then they can't even find you in the system sometimes. Then when you call in they put you on hold indefinitely..... never answering the line. GO SOMEWHERE ELSE if you value your health and your time!
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February 2022 by Breanna V.
I always try to get through to the Pharmacy and they pick up the call to hang up or I have to sit on the phone for time and time waiting for a pharmacist to assist me!
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July 2021 by Missy B.
First time getting my perception filled and I'm unsure of how my insurance discounts worked.. Josh, the person working the pharmacy counter was really kind and patient with me, he helped me out! I understand everyone is short staffed these days, so to get genuine and kind customer service is so wonderful. Thanks Josh P!
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May 2021 by L C.
Torture! We spent $400 on our monthly groceries but--warning!!--because we shopped after 8:30 we had to do a full cart as self checkout. Horrifying! No customer service because the two guys were too busy chatting then had to wait through alarm every time we didn't bag fast enough. Convenient if you have a few items but unacceptable when you have to buy more. This is not my job! Wanted to destroy the machine. Seriously! What's wrong with hiring ONE evening check out staffer? We have options to go elsewhere. We will.
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April 2021 by Tiffany S.
Every time I go here I have to restrain myself from fighting old men who refuse to wear masks. For some reason this is the one store in Golden where many customers do not wear masks. The staff does nothing about it. I've also seen staff members without masks. This used to be our regular grocery store. Even though they have better prices and better selection and are closer than other places in Golden, I will not shop here again.
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April 2021 by Lauren B.
This review is specifically about the pharmacy. I got my covid shot a few days ago and it was the easiest process once I got my appointment. First, if you are getting vaccinated here the pharmacy is in the back of the store directly back from the floral department. I got there 5 minutes early which was plenty of time. You need to go to the drop off line. Everyone in line should be getting their vaccine if it is before 10am. Have your id and your insurance ready and it will only take 2 minutes to get you from that counter into the seat where you will be vaccinated. The shot portion from waiting in line to getting my shot was less than 5 minutes since I was on time. Please make sure you are on time to keep this organized. It makes a huge difference in getting everyone vaccinated. Bring a book or something to keep you occupied for 15 minutes. You will need to hang out in one of the socially distanced chairs to make sure you don't have side effects. I just want to thank the king Soopers pharmacy team for doing a great job getting all of us vaccinated. It was a completely stress free experience and I really appreciated everyone I came into contact with.
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March 2021 by Flippy H.
Very respectable prices and clean store overall, the workers looks stressed but other than that they hare great and have great customer service.