Walgreens receives mixed reviews, highlighting both exceptional customer service and a few negative experiences. Many customers praise the management and staff, especially Lisa and Ukiah, for their outstanding support during busy times. One customer appreciated how Lisa went above and beyond to assist with a photo issue, demonstrating patience and professionalism even with challenging customers. Another reviewer commended the pharmacy team for their accommodating service, especially when they were able to prepare medication just before closing. The photo shop also received positive feedback for its friendly and efficient service. However, there was a mention of a rude pharmacy staff member, which detracted from the overall experience for some customers. Despite this, the majority of reviews reflect a commitment to customer satisfaction, with staff members being recognized for their kindness and professionalism. Overall, Walgreens is characterized by its dedication to service, though there are areas for improvement in staff interactions.
The pharmacy is short staffed right now, and it can be a little hectic, but I am always greeted with a smile and a kind word. Way to go pharmacy staff! Keep up the good work! Shout out to my favs, Susie and Shanalyn!!
June 2026
The pharmacist and the tech team are always kind and helpful. I recently came in 30mins before closing with an rx for my dog's anxiety (needed that night for fireworks) and they were kind enough to fill it for me right then! So kind!
February 2026
Their hours are dumb. Its a business! And when they are open, the ATM works about 50% of the time. Then there's the location! Ugh.