Ace Hardware of Greeley West is a community-focused hardware store dedicated to providing excellent customer service. Reviews highlight the outstanding support from staff, with many customers praising their helpfulness and knowledge of products. A notable mention is Garret, who ensured a smooth experience while delivering a grill and keeping a customer informed throughout the process. Shoppers appreciate the personal assistance, with young employees consistently checking if customers need help. While some customers acknowledge that prices may be slightly higher than larger chain stores like Home Depot or Lowe's, they believe the quality of service and product knowledge justifies the cost. However, there are mixed experiences, with one customer expressing disappointment over the removal of a military discount and another mentioning a lack of help from a specific staff member. Despite these issues, the overall sentiment points to Ace Hardware of Greeley West as a reliable place for quality products and support in home improvement projects.
Good always polite service everyone greets you prices are a little higher than Lowe's wish you can fix that
November 2025
Very friendly staff, walked in and out. They showed me exactly what I was looking for.
September 2025
Good customer service here, Once you walk in the door they ask you what your looking for, Once you mention it they announce it on their little microphones which is amazing. So every worker knows what you need and can assist you at that moment.
