Boot Barn offers a great selection of western clothes, boots, and work supplies. Reviews note a variety of boots and clothing, including cowgirl items. The staff experience varies; some customers report excellent, knowledgeable, and amazing staff who provide great help, spend time ensuring proper fit, and offer special orders. Others mention that help is not always immediately offered when entering. The hat selection can be limited in style. Overall, many customers are happy with their finds, including work gear and special occasion dresses, and some state it is the best place for boots.