The place in Greeley, CO offers packing supplies, boxes and FedEx shipping services. Customers can have shipments held for pickup or schedule a residential delivery with Delivery Manager. The place offers cost‑effective expedited, standard and economy shipping and FedEx Ground is faster to more locations than UPS. At the place and over the phone the customer service is professional and friendly, although the phone number is not at the facility and getting a person on the line can be a miracle. The staff has limited drivers, no process for effective communications and no system for prioritizing medical or other high priority deliveries. The office hours are limited and customers often have to pick up overnight shipments.
Repeatedly failed to deliver a package, said they would try again but didn't, and now I have to drive 80 mins round trip to get the package. When your entire company exists to deliver things, you have literally 1 job to do. When you fail at that, what is your purpose?
June 2026
Worse customer service ever ! Zero respect, no understanding. Just a “ job “ and it shows - I truly dislike going to this FedEx - doing everything I can to change delivery locations- Walgreens accepts packages and they are always friendly and knowledgeable. Good communication skills
June 2026
They said they delivered my package but I have the driver on my ring camera not leaving anything he just walked away. Now I’m disputing claims with my credit card company and the sender showing clearly that nothing had been delivered. This should be considered tampering and a federal offense.
