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December 2023 by Brandon Hurst
Dropped off package and spoke to nice staff
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October 2023 by Samantha Davis
Was told my package was to be delivered on the 28th then there was a delay them it was out on the 29th and it was delayed again trying to get it today the 30th and they are trying to say i did not pay for a Saturday delivery. They need to get it here because if they would have done there jobs to begin with it would have been here on Thursday not Saturday. I worked for FedEx i know the driver just don't want to do there job there is no reason for two days of delay. They better get it here today or i will go to the ceo maybe that whole place needs to be Fired because i see a lot of the same reviews on here. I will be calling corporate about this issue because i just keep getting the run around and thay said that they spoke to mark there and he said it would be delivered but it still is not delivered.
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October 2023 by Maya Maya Official
At the place and over the phone, the customer service is professional and friendly. FEDEX, the company HAS NOT phone number at their facility, If you want to call and find out if they got back the system to shipping, you must call 1-800 XXX number that has "800" options, and to get a person in line is a miracle. I believe the system came back three hours later.
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October 2023 by Trigger Fpv
Ted to give false information. Put on the website tracking "the package was undeliverable" there was 10 people at the facility 2 of them outside, nobody from FedEx never showed up.
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October 2023 by Hannah Nebeker
If i could give a zero i would. f these lazy farts. they will never ever deliver your package on time. But they also will never let you know they’re trying to deliver it just expect you to know.
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July 2023 by Joshua Heidbrink
Claimed to have tried to deliver an overnight package twice. Security cameras confirm they did not try once. Address was confirmed multiple times, cell number given. No attempts made, no contact attempted.
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June 2023 by Ana Garza
Customer Service was great.Had no Problem returning items.
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March 2023 by Isaac Chavez
was supposed to be here Thursday got a message not going to be til the next day . Next day comes window of about 6 hrs I waited all day never leaving jus to go to work after the window being passed 2 hrs it said it was attempted, next day same window in morning if bout 5 hrs same never showed but sent a message saying delayed again. Customer service says be at warehouse tomorrow hope it's there .
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December 2022 by Raymond Nail
This is the 4th time my over night meds have been delayed at the Greeley facility, up to 5 days late. I hope Loveland can do better!
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December 2022 by David Reiman
Visited a week ago, they were all very nice and welcoming. Hopefully I will be on board with the crew before long
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December 2022 by Mary E
This is Day 3 of my package being "on the truck for delivery". The last package "next day air" took 5 days "on the truck for delivery". I will post a review for every day that my package is "on the truck for delivery" and is not delivered. I understand labor shortage but if my stop is at the end of the day and there is no time MAYBE YOU COULD DELIVER MY PACKAGE FIRST YHE NEXT DAY!!!!!!!
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December 2022 by Jacob E.
It is impossible to talk to a human. Waiting for a very important package that was supposed to be delivered before noon. I must leave now and need to change this and can not get in touch with the terminal to deal with this.
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September 2022 by Samantha Koehler
I get medicine for son it's always shipped overnight and its to be refrigerated upon arrival. I now have had this experience twice of it being delayed. I have been understanding the first time and was lucky it was still usable, but this time it has been over 48 hours and I have called the company and already complained that something needs to be handled better specially when it comes to medication. This time isn't going to be as lucky as the first time so now $$$$ has just been washed down the drain.when I talked to someone about it, it wasn't bad customer service but it wasn't a understanding I'll get something taken care of, how serious this situation really is on top of that one it's someone's medical health and it's not hundreds of dollars it's thousands of dollars that just got waisrwd because of someone's carelessness. I mean it says it all over the box ??
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September 2022 by Chuck Dog
I have never received a package on the day that it was initially scheduled. Most of my packages require a signature so it's very hard to coordinate with them to receive my package. There has been many times I've had to go search for the package that was delivered at my home.
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August 2022 by Crystal S.
My package has been on vehicle for delivery since Thursday it is Tuesday today not even sure if I will get it today or at all now. Horrible service at this location!!! If I could give 0 stars I would and the representatives give you no answer either! So your left clueless.