“I had an emergency and needed a rental car immediately—about 15 minutes before closing. I honestly didn’t think I’d have any luck, but Asma went above and beyond to help me. Even without a reservation, she squeezed me in, got everything taken care of quickly, and quite literally saved my night.
In a world where it’s easy to say “sorry, we’re closing,” Asma chose to help instead. Her professionalism, kindness, and willingness to go the extra mile turned an incredibly stressful situation into a huge relief. She is an absolute credit to your company and the definition of outstanding customer service. Thank you, Asma—you were a true hero that night!”
“Visited from Detroit and rented a 12-passenger van from Avis. Brandon was incredibly knowledgeable, honest, and helpful. He took the time to understand what we needed and recommended the vehicle that suited our group best. The whole experience was smooth and easy. Amazing customer service from Brandon and Avis. Highly recommend!”