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January 2024 by Lawrence Deffenbaugh
I have been going to this Brakes Plus for over 5 years now. They are always friendly and helpful. Reasonable and very fair. I would highly recommend them to anyone. They replace headlight bulbs too! Thank you Brakes Plus! JT and the staff are awesome!
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January 2024 by Harrison McKittrick
J.T. and the rest of the fine men and women who work at this Brakes Plus were absolutely delightful. They were informative, friendly, and cost saving! They can do a whole lot more than just brakes.
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January 2024 by mario Flores
Edwin was super friendly, from the moment I made my appointment on Saturday until the time I picked up my car. Excellent customer service! In fact it was -3 outside and when I came out the car was already running with the remote start so my car was nice and toasty! That's what great customer service is all about! Keep up the good and give him a pat in the back!
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January 2024 by Reid Berry
This place is the worst. Went for a simple Alignment after getting new tires. They said that they could not perform the work because my alignments bolts were seized. Upon my inspection I was able to turn the bolts by hand at home and remove and replaced them no problem. Don't take your truck here.YIKES
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January 2024 by Chaeram Nam
Staff here took little to no time explaining what the issue was. Didn't even offer an inspection--told us to pay for service right away. My car was serviced by these people less than a year ago, and I'm under lifetime warranty, and he was trying to charge me for new brakes pads when he hadn't even inspected the car yet. Really disappointed and offended by the customer service. I do not recommend going here for your car service needs.
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December 2023 by Peter Cammelot
JT and his team at brakes plus (Rick & Eddie) are “Top Shelf”! You can get an oil change or brake job “anywhere”… but if you’re in the area, you WANT your service done by this team!!! I’ve lived in the area for over 20 years and have had the opportunity to have the mundane oil change… all the way to a transmission replacement at this shop. These are the guys you want to have serve you!
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December 2023 by Kyle Hildebrand
The service at this Brakes Plus is great. I had gotten my brake pads replaced at a different location and they continued to squeak for the next year. This location offered to drive in my car with me to make sure they correctly identified the issue and then offered to stay late to fix the pads and machine the rotors. The squeaking is now gone. Eddie and the rest of the team provided top notch service throughout!
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December 2023 by Cody Brown
JT is amazing!My truck has major front end issues early in the morning. I brought my truck to this location and not only was it a quick diagnostic, but they fixed everything the same day.JT being the General Manager personally worked on my truck since they were short staffed.I’ll always take my truck to Brakes Plus. Great repair prices and good work.
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December 2023 by Shannon Wightman
I love this Brakes Plus! I won’t bring my car anywhere else. JT has been a lifesaver on multiple occasions. He always has a good spirit to him that makes bringing your car in an enjoyable experience rather than something I would normally dread. I feel the mechanics here are honest and want to do right by their customers. I highly recommend checking this place out if you’re having any problems with your car, they do more than just brakes.
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November 2023 by Stormi Wigington
I came in thinking I only had a simple brake replacement to be done but knew it was pretty bad since my vehicle was shaking and grinding. JT kept my kids and I safe and out of a really dangerous situation when I didn't have the means to do so myself. Literally a complete lifesaver. He was very selfless, honest, and genuine. Can't recommend enough!
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October 2023 by Joanie V.
These employees are very knowledgable and go out of their way to help. Never have they recommended unnecessary services for the sake of upswell and they take great care of the car while in their possession. Great job guys!
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October 2023 by Shotgun R.
Had my brakes replaced here just over a year ago. While traveling my brakes failed. There were no brakes plus locations within a 6 hour drive of my loc. when I called this location told him what was going on with my brakes and asked them for assistance. I was told that I should not be driving the truck because it was not safe. But to bring it in for repairs. I told him that it was at least a 6 Hour drive over mountain passes to get there. I was again told that it would not be safe to drive the truck, but bring it in right away or repairs When I told the person that I was not going to drive my truck there over mountain passes to get my repairs made. I was trying to get their assistance in utilizing my lifetime warranty. Or a portion of it to knock down some of the expenses. The individual was adamant that the only way that I could use my warranty. Was to go to that location. The individual made it very clear that they had my money and that my safety and the safety of other's on the road was not that important.
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October 2023 by Wes Hamil
Had a problem with my Escalade rear brakes. I had previously had a premium service in them by this Brakes Plus. They warranted all prior parts, gave me a discount on an additionally needed service, and identified and repaired the issue that caused the problem at a fair price. They did the work quickly as well. Great communication skills and excellent service.
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October 2023 by Ne'Ne' Twist
Rick was great today. He got me in without an appointment to get my breaks done and was able to have it finished by the end of the day. He double checked all my lifetime warranties I had with them and applied any coupons that were valid. Couldn't have gone any smoother.Service: Brakes
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October 2023 by Dave Becker
About a month ago I had one of our cars in this shop for an alignment. Mason C also suggested front brake service after a visual check…great communications & service work completed on-time and at a reasonable price! Highly recommend these guys, very helpful & friendly!!
