Walgreens is a pharmacy that offers a range of services, including prescription refills, health and beauty products, and photo printing. Customers have praised the staff for their exceptional service. Many reviews highlight the dedication of the pharmacists, particularly Athena and Kelly, who went above and beyond to assist with prescription issues and insurance concerns. Customers appreciated their patience, kindness, and willingness to help resolve problems, even when faced with challenging situations, such as coupon discrepancies or late prescriptions. Although there have been reports of staffing challenges, the employees remain committed to providing friendly and efficient service. Overall, Walgreens is recognized for its caring staff and the positive experiences customers have while seeking their health needs. The pharmacy operates with convenient hours, making it accessible for those needing assistance.
They need to work on customer service skills and also letting people know if a vaccine is unavailable before people are scheduled to come in.
January 2026
The staff is great when you can actually reach someone. I get notified to call the pharmacy about and issue with my prescriptions, but getting through is difficult. Not uncommon to be on hold for 20+ minutes.
November 2025
Diana is all around amazing and has thoroughly helped me more than once with my difficult situations. She has extensive knowledge, empathy, and patience. Which I think we could all learn from.. the staffing volume isn't great but the staff that IS there does an amazing job, especially for what they have to deal with.
