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November 2023 by Carol Espinoza
I just had a door opener installed by Aaron. So far, all is great! With the first visit I was given options to fit my budget which I appreciated. Everything was done very timely which I love! The technician was prompt and efficient. The real test will come the upcoming year as I see how the opener holds up over time! But so far so good!
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November 2023 by Pete Banner
Our Garage door was hanging about 20% off center and out of the tracks.Arron, our outstanding and most pleasant service person, made the proper fix; our garage door now works like new. Arron and Primos get 5 gold stars.
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September 2023 by Kevin Borunda
Primos Garage Door did an amazing Job at fixing my garage door for the second time this time Toby came by and he whipped my door back into shape in no time!! He is amazing and super respectful!! This company is Amazing and I’ll be recommending them to anyone I know!I give them 5 stars if I could give them more I would!! ??
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September 2023 by Jon Jones
The garage spring broke yesterday. I called a couple of other companies and Primo's was the first one to be able to get a tech out. Aaron was the our tech, he was great. Very friendly and accommodating. No pressure at all. In fact while he was giving me a quote, another company called. Because of their fast response they got my business. Aaron tightened up some issues that the previous garage door opener installer messed up. He showed me things to be on the lookout for as far as regular maintenance. I considered being a YouTube tech and fixing it myself, but I'm glad Aaron was able to it fix it.
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August 2023 by Teri Ward
I was in a real pickle with my whole family visiting and my garage door stopped opening. I had seen great reviews for Toby so reached out to him. He made time to come on a Saturday morning, immediately found the issue, provided solutions and a detailed estimate and got the work done quickly. Toby is a pleasure to work with and I highly recommend him.
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August 2023 by Anthony Ott
Contacted Primo’s yesterday afternoon for a non-urgent garage door repair. I was immediately responded to and scheduled for 8am this morning.Aaron and Joseph arrived just before the scheduled time. They were polite and professional, quite informative, and made quick work of the repair. The service charge/installation was an excellent price and I will 10/10 use them in the future for repairs (if needed) or new door!
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August 2023 by Gabriela Romero
Excellent customer service and experience. I called on a Saturday evening (after the garage wheels became misaligned). After I provided them with my information, I received a text letting me know who the attending technician would be. Not long after that, the attending technician called to verify if it was an emergency or an appointment. The technician provided me with options so I could make the best decision. Once I confirmed it was an emergency, the technician immediately headed to our home. The technician (Aaron) was kind, professional, and knowledgeable and provided recommendations for the current repair and maintenance. The garage is working again, and we will call again for any future support or purchases. I highly recommend it.
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August 2023 by Lisa Cratty
We came home last night and closed the garage with no problem. About two minutes later, we heard a loud pinging sound. We weren’t sure what happened and went out to investigate and the garage door would no longer open. I called Primos, it was about 8 PM at night. Toby called me right back and came out the next morning and fixed everything. Turns out we had two broken springs! Service was quick and extremely professional. Would recommend this company to anyone who needs garage service!!
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August 2023 by Debra Hughes
Aaron & Joe came out today and installed a brand new garage door. They were on time, polite and very respectful of our property in our garage. They did a great job installing the garage door. I highly recommend Primos Garage Door!!
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July 2023 by Rich Trevino
Aaron was great! We were in a terrible bind when our garage door spring broke and. We couldn't open the door so started calling around. The first two companies gave us a week out window however one company said if we paid a couple hundred dollars more we could get faster service. We then discovered the local Primos Garage Door company and they were able to come out the next day, fix the problem, at a very competitive price, and made us two happy loyal customers. We are so glad we called the best company with great service!
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June 2023 by Raju Shrestha
Tobi from Primo garage was quick to respond the inquiry, quick service, good product and good price and expertly installed. They were easy to work with: polite and professional.
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June 2023 by Amanda McCreadie
Very prompt and straightforward service. Jo got me scheduled right away over text, and Aaron did a fantastic job tuning-up my garage door. I appreciated the cost overview before he started and the recommendation at the end about what service I may need the next time around or should keep an eye on.
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June 2023 by John Hitt
We were so impressed with Primo Garage Doors. They came the same day we called and kept us updated as to when they would arrive. Aaron Hutcheson was professional and finished the repairs quickly. I would highly recommend this company!
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May 2023 by Peggy Feliot Jensen
I called and Aaron arrived within the next 1 h ( they had given me a 2h window). He inspected my door, explained the issue, showed me what the new part would do and gave me a clear estimate prior to starting the job. He fixed the door quickly, and once it was fixed and I paid, he noticed a bracket on the other side that was broken. He fixed that at no charge. Aaron showed up quickly, was a great communicator, polite, and went beyond the scope of work. That’s a 10/10 for me. They are in my phone contacts and I will share their info. Great company.
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May 2023 by Eleanor Scott
I was very happy with the service provided. I had a spring break, so my car was a hostage in the garage. They were able to get someone out within 2 hours of calling. Aaron and Andrew were very kind, professional, and got the work done quickly and efficiently. I would highly recommend them and would be happy to use Primo again if the need arises.
