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February 2024 by Kelli Gambee
We are happy with the Lafayette Sherwin-Williams and it is our go to paint store. The service is always friendly and knowledgeable. I always choose to go to this one even though I live closer to the Erie store. They are not as friendly and helpful there.
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February 2024 by Z H
Great customer service by Kristen! She’s very friendly and helpful and knows a lot about paint! Highly recommend this paint store because of her!
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February 2023 by Larry Tjarks
The employee there was very helpful got what I needed quickly on my way
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August 2022 by Jen Wilbers
I went to the Lafayette CO store and the staff person was so helpful. She helped me get the exact thing I needed. They were incredibly friendly at this store too.
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July 2022 by Derek G
David at the Lafayette location provided excellent customer service when we went there to grab some stain for our fence. We did not have the exact color but David was able to call another location and get everything put together for us. He made the process super easy and made the whole experience really positive.
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July 2022 by Chris Little
Ben and Marlowe were a tremendous help with a couple of tricky color matching requests. They were both very knowledgeable regarding getting just the right mix and proper sheen and were incredibly patient with the process that took a few repeat trips to the store.
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March 2022 by K E
Waited patiently with my items for 10 minutes and the woman behind the counter (who appeared to be the only employee in the store on a Saturday at noon) didn’t even acknowledge me, and continued her chat with another customer about opinions on paint colors. I understand waiting and I’m ok with this. But not even so much as acknowledging someone waiting for so long who was clearly ready to buy… is off putting. We put our items back and went to Lowe’s instead :/
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January 2022 by Stephane G. B.
Good place to drop off old paint! Friendly staff.
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December 2021 by Matt Gaudyn
Service was excellent. Obviously the store has everything needed to match a paint color from many many years ago. Also, if you didn't already know this, Sherwin Williams paints have a higher pigment count than other brands which means less paint needed per application - you get what you pay for.
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October 2021 by Brendan McDonald
We had a bad experience here early in the year, but things have changed for the better. The store is under new management recently, and it seems like it has made all the difference. The team provided great feedback to help us select the best paint for the job, and our order was prepped quickly for pickup. The associates in the store were helpful and are all making the effort to keep customers and each other safe by wearing masks. We are looking forward to coming back soon.
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October 2021 by Peter Wolton
Good product, but not competitively priced
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October 2021 by Lou Pinto
I went in for the first time this afternoon. Upon walking in, the Rep was sitting on the cashier counter and jumped off, did not offer assistance till I walked up to the counter. I was the only customer in the store at that time. Went through some paint options for cabinet repainting job and went with his recommendation. While he mixed the paint, I looked at other paint options for my rooms, as part of my renovation overhaul. When he done mixing the paint, he said it's ready to be paid and offered no assistance with additional paint despite telling him that I have other rooms and walls I need to paint and wanted to look at options. He simply went back to the cashier counter and waited for me to check out. Seeing as he wanted to get me out of there ASAP, I checked out. I would have bought more paint but customer service was horrible. In retrospect, I shouldn't have bought anything and just leave.
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September 2021 by B McD
We had a bad experience here early in the year, but things have changed for the better. The store is under new management recently, and it seems like it has made all the difference. The team provided great feedback to help us select the best paint for the job, and our order was prepped quickly for pickup. The associates in the store were helpful and are all making the effort to keep customers and each other safe by wearing masks. We are looking forward to coming back soon.
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September 2021 by Jim Hohnstein
Really was surprised as to the unusual customer service from one employee at this store today.I would have bought more paint that I needed but I felt like getting out of there ASAP and I did.
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August 2021 by Lori Cito
The staff are very knowledgeable and helpful.