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April 2024 by Kevin “BizVoigt” Voigt
Always an awesome experience as soon as you walk in the door!!! Love the energetic staff with the chill vibes all the time!!!
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April 2024 by Lyndsie Sundvall
LISTEN UP everyone because I have something to SAY about this establishment.I’ve been regularly coming to this Starbucks for probably close to two years now, and can say with certainty that it is the best Starbucks, arguably ever.Fact #1: the baristas are the sweetest angel babies to ever exist. All of them are great, but my metaphorical hat goes off to Faye and Montana, they are my favorite baristas to exist and deserve literally everything good.Fact#2: it’s always clean, has good music (and despite seeming like they’re always slammed) always has my order out quickly.Fact #3: food is good, drinks are good, people are good.TLDR; Every day that I get Starbucks from THIS store, I know I’m gunna have a super duper day because the baristas are just great and I love them.
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April 2024 by Jim Harriman
A little slow on making new coffee. They finally came around after my second request.
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January 2024 by Cheryl Ann Bates
I love going to this particular Starbucks. The staff are always so considerate, the food and beverage made just right, the atmosphere calming.
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November 2023 by rebekah pack
Faye at this location was so sweet and nice! She made my morning better! Thank you Faye!
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November 2023 by Cory Kaiser
Lots of seating. Usually not too busy and great coffee.
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October 2023 by Eileen Kantor
Sandra at the Lafayette,co location near 287 is one of the most lovely baristas I have ever met. She remembers me and is always considerate to ask about how my day is going. These are the best people to be handing out coffee...the ones who care about the people drinking it.
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September 2023 by P N
7 am for hot chocolate. They had been open since 5:30, with the employees having arrived before then, so there was plenty of time to get this store into shape.. No other customers when I was there.There was no menu listening for hot chocolate, took the server a very long time to figure out what the price was, finally saying $6 plus for a grande. He didn't ask my name; after 5 minutes, I went back to ask was flippantly told, "It's right there!"I looked for the condiment station, saw it, dirty, empty, a few stirrers, and noting else. I was horrified with the drink - lukewarm watery skim milk with maybe a teaspoon of chocolate flavor. Removed the lid, drink wasn't even filled to the top, with zero requested whipped cream.I went back, told the server that the drink was completely unacceptable and that I wanted a very rich, chocolate flavored drink that was filled to the top and had an abundance of whipped cream. He had to consult with the other employee - they didn't know what to do so ended up asking me if I would like it made with mocha. I said I would like it made with chocolate and was told they had no chocolate. I was so frustrated that I just said fine and of course got something with no resemblance to what I had originally ordered. These people obviously hate their job - zero personality or warm customer interaction.While I was waiting this time, I couldn't help but notice how dirty this store was. Tables were unclean, chairs were askew, there were coffee beans all over the floor in front of the counter, the floor in the space to go behind the counter was filthy, and the display case with dirty glass contained not only very stale looking bread items but a large assortment of crumbs and other odd assorted items such as a layer of dirt filled grime with insects imbedded in it. I have attached a photo as evidence. I also noticed that the shelf in front of the store with all the merchandise was half empty, lids off items, and the container with the retail coffee bags practically empty. The store lighting was dim, and the music so loud I could hardly hear the server.When this new drink was ready, I asked about the milk and condiment station and neither employee seemed to understand what I was talking about. I pointed to the dirty, empty station and had to then ask that if one orders coffee or wants cinnamon, how does one does that. The answer I received was "Well I guess we can add that." I asked why the station wasn't stocked, and they had no answer - shoulder shrugs. Very professional. I mentioned on my way out that they might want to think about doing some cleaning and got blank stares.You know, I realize that this is a very minor and insignificant problem I encountered in this store this morning in light of the world crises going on, but at $6 and change, added to the wait time, ineptitude of the employees, and filth of this store, these issues are really appalling and fall way, way below the standards to which the Starbucks corporate marketing consistently implies are of the most the supreme importance.I've filed an official complaint with corporate regarding the poor service, substandard product, and obvious inept management of this store. I will be also be filing a complaint with Boulder County Health Department tomorrow.The last time I ordered a hot chocolate from a Starbucks, it was in Boulder, in a gleamingly clean, bright, neat, well-stocked store, and what I received was a rich, thick, real chocolate drink made with real milk and served with lots of whipped cream and to which I was able to add cinnamon from a clean, well stocked variety of condiments station.There are still many unemployed persons in this city who I know would like a job and could actually turn this store into what a Starbucks is supposed to be.I wonder when if we will be able to expect a complete turnaround in the sanitary conditions, level of service, and overall appearance of this very sub-standard store. I know we're not Boulder, but we deserve better than this.One attachment• Sc
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September 2023 by Aaron Borrego
Slowest Starbucks & rude window manor.
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September 2023 by Adam Yawn
I have consistently had good visits here! This time in particular, a barista named Nate was very considerate and helpful, giving me even more than I needed or expected for my order. I was quite impressed!
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August 2023 by Tara K.
Even though I pass 2 Starbucks locations to get to this one, it's worth it. The service here is fast, the staff is always friendly, and they've made my order perfectly every time.
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August 2023 by Katarina Swanson
I used to go out of my way to get my breakfast here. The entirely new staff and change of management has basically ruined this location. Service is slow. Drinks are made incorrectly. Not to mention the fact that all of the employees seem to hate their jobs and the customers.
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August 2023 by Brian M.
Waited in the drive through to be overcharged $7.11 for an espresso frap with oat milk and they forgot to put something in it so it tasted like ice. Also, didnt have any food besides 1-2 boxes. Will go to the better Starbucks south of this one.
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June 2023 by Sam P.
I go to this Starbucks all the time and almost always have a really positive experience. By far the best Starbucks that I've been to. All of the people who work here are very kind, helpful, friendly, and quick. So much so that I go out of my way to make sure that I go to this location whenever I can. One of the baristas (named Sam) is always very kind and goes out of his way to make conversation. Today I went by and had such a great experience with a barista named Faye, who went above and beyond to make conversation with my boyfriend and I and really made our day with her kindness. Thank you guys for all you do!! :)
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April 2023 by Mark Fledderjohn
Starbucks has priced me right out of my Americano. Way way way too expensive for a cup of coffee. I'm
