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November 2023 by bramblebustersgoatco
Great local pet supply store, always willing to special order in things they don't typically carry.
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October 2023 by Nicole Malcolmson
Two of my kids and I went here yesterday to pick up some birthday treats for one of our dogs. It was a very disappointing first visit and we will not be going back. First, we were hardly acknowledged when we walked in nor asked how they could help. This alone wouldn’t be cause for a negative review but it was just the beginning of our poor visit. There were two cats in the main part of the store roaming. My three year old son gently pet one of the cats and it was fine. When we went to check out he went back to pet the same cat and it bit him and made him bleed. My son did not make a scene but was very shook up by the event and was shaking/fighting back tears. When I picked him up at the register the woman working the check out, said absolutely nothing to me about it. After a little while, I said “the brown cat just bit my son”… her reply was “she’s old and sometimes doesn’t like to be pet”. I asked if the cat was up to date on its vaccinations and was told she was. My challenge with this whole encounter is that this cat should NOT be left out in a pet supply store if it exhibits these behaviors that are well-known. At a bare minimum, people should be warned of this cat’s behavior when they walk in. The lady working the check out exhibited zero concern for my son and barely offered an apology as we were walking out the door. It was so upsetting and disappointing. My son was very sad and said nothing on the drive home.
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October 2023 by Joy Day
The only place I’ll go for quality, ethically sourced food for my fur babies. It’s important to me that animals that are used for food have a good quality of life, and these folks go the extra mile to ensure that’s the case. Love this place!
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October 2023 by Kayson Cooper
Great local pet store with lots of fresh foods and unique chew options for both dogs and cats!
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October 2023 by Baylona Foster
They've been the only pet food store we go to for at least a year now. Fabulous service and products.
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September 2023 by A. Coop
Top quality natural pet food, including a great selection of raw and freeze dried raw for cats and dogs. Owner and staff are very welcoming, and helpful with advice about different foods and pet needs. Been going there a few years now because it's just a great store.
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September 2023 by Koshka 1.
A wonderful store. Have been going here for years. Love their selections of dog and cat food and staff! They were stellar during C-19 and never hesitate to ask if I need help out. I'm baffled by the person who was offended at seeing rabbit parts because they themselves had rabbits as pets. I understand that it upsets you, but was that really enough to give the store a bad review? We live in a strange time where people are easily offended and narcissistic in their world view.
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May 2023 by Kathy D.
***WARNING*** IF YOU HAVE RABBITS AS PETS DON'T GO INTO THIS STORE!!!After shopping at this store for a while I will never go back. Sunday 4/30/23, I stopped in to buy food for my cats and dogs. As I walked back to grab dog food I noticed an end cap that was filled with rabbit body parts.Whole Rabbit heads without the skin and fur. Rabbit feet with fur, in multiple colors. I understand people like to feed their dogs and cats canned or freeze dried rabbit for food. I get that, but when a store displays whole body parts of the 3rd most popular pet in the United States it's disgusting.I told the woman at the counter, you guys should not sell stuff like this. She said "well, the dogs do like them". Really? I wanted to say, then why don't you find cat heads and paws to sell as well. Or maybe add some dog bones in as well. I know dogs love any bones that have been cooked. Dogs don't f****** care what kind of animal bones they're eating.Have some f****** compassion for people that have pets in addition to dogs and cats! Now that I have read some of their reviews and see how they have treated people with disabilities or customer services issues in general I am not surprised at this at all.
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April 2023 by Breana Nevarez
Friendly nice little shop go my put some chicken feet and bunny lungs they loved them anytime your in Lafayette you should totally stop by
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April 2023 by william schmidt
Good for Happy Beast for having a sign hanging up explaining that they love puppies and that’s why they don’t sell them! It’s nice that they give back to our community by fostering cats. We regularly buy the No Hide Chews bc they are easy to digest and do a good job removing tartar from our dog’s teeth.
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March 2023 by Amanda B.
ALL of the staff here are amazing! Super knowledgeable in both dog and cat nutrition and I love the huge selection of raw options!
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March 2023 by Lindsay Perez
I have been coming to this pet store for years but my review is gonna be based on my interaction the other day because I was absolutely taken back. I have young children under the age of 4. We all walked to the pet store to get the dog Some bones before the snow of course we use the restroom before we left but by the time. We got there which was quite a long walk My son had to use the restroom again he's 3. Had to use it so bad he was doing the dance in the store and asking if he could pee outside on the wall... I understand that most of these businesses don't allow public use of their restroom. But being he is a toddler and he was in so much distress. I asked if we could use their restroom and actually I did not say we I said can he. Pointing and looking at him doing his dance and holding himself. The lady told me no we don't have restrooms open to the public. I was so upset I grabbed him by the hand and walked directly next door to the veterinarian clinic and told them I apologize but my. Son needs to use the restroom so bad and we are right next door and they won't let us use their restroom. They said wow that's crazy of course he can. We used the restroom and then I walked back to that place to let them know how disappointed I was in that response. Now this does not affect the products they sell obviously and has nothing to do with the products they sell but the absolute Rudeness I'm not letting a toddler use use the restroom in that kind of situation. I should have let him pee on the wall like he was asking to do atleast it would have been outside. So disappointed I won't be returning.
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February 2023 by Cheryl Fleegle
This is a great small business. You can order food they don't have in stock but it can take a week for it to come in.
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January 2023 by Jessica J.
love this place! most of the employees are super nice, and i've only had one negative experience w someone. regardless, every time i get help from natalie it has been super great. my puppy's poo wasn't a good consistency and i'm new to owning a dog, and she answered all of my questions regarding the different kinds of food. natalie even wrote down the breakdown of calories and pounds of raw meat that equate to each other. i didn't feel patronized and natalie was incredibly understanding and talked me through everything. ever since buying food from there and hearing natalie's advice, my pup's poos have become much better. she's happier and healthier! i recommend signing your phone number up, im not sure how, but it feels like every month i go in, i have money that can be taken off which is nice.
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October 2022 by Sarah Williams
It pains me to say this because I have had a long standing relationship with The Happy Beast and sad to say that relationship is over due to experiencing rude and dismissive customer “service”. As a disabled mother, I require more help than others, and there have been countless times where I’ve needed car side pickup due to being unable to get into the store. Was very grateful for those times. Today was different. When I went in there I felt they acted annoyed I was there and appeared bothered to want to help me. I saw many staff members before the store manager finally said hi to me. Having gone there for a while, and gone through numerous staff, I never once saw them respond this way to any other customer and felt I received absolutely ridiculous ableist treatment from the staff. Grateful for a kind person who helped me outside the store during a moment of need. As a customer of years for all our animals, we unfortunately will not be returning.
