StorQuest Self Storage in Lakewood, CO offers a range of storage solutions, catering to various customer needs. The facility is known for its cleanliness, with many reviews highlighting the spotless environment, including well-maintained bathrooms. The staff, particularly Cierra and Carl, receive praise for their friendly and reliable customer service, helping customers choose the right units and addressing concerns promptly. While the facility provides a good overall experience, some customers have reported ongoing issues, particularly with the elevators, which have faced repeated breakdowns. Although management has acknowledged these problems and aims to resolve them, frustrations have arisen from the delays and perceived lack of urgency. One customer noted a positive interaction with the district manager, who was understanding and responsive, contrasting with their experience with on-site management. Additionally, the climate control within the storage units is appreciated, ensuring a cool environment for stored items. Despite some challenges, many customers recommend StorQuest Self Storage for its clean facilities, helpful staff, and commitment to addressing issues, making it a solid choice for those in need of storage solutions.
They upgraded my storage unit the other day, all I had to do was ask and it was done.
October 2025
Customer service was great. Carl was very detail oriented and very helpful to my husband and I. He helped us find the best size and pricing for our needs.
October 2025
The facility is clean and I like both Carl and Cierra's no bullshit attitudes when it comes to other tenants. It let's me know my stuff is safe and if something was to happen it would be delt with quickly.
