The United States Postal Service at 1990 Depew St is known for its friendly and efficient staff, with customers often praising their helpfulness and willingness to go above and beyond. The staff, including individuals like Jeff and others, are recognized for their patience, knowledge, and excellent customer service, often resolving issues quickly and making the experience pleasant. Customers appreciate the quick service, even during busy times, though some suggest that adding more staff could improve the flow during peak hours. The location is praised for its ability to handle packages and mail efficiently, with staff willing to assist in redelivery and problem resolution. There is a suggestion for an outside post box drop near a drive-through to reduce parking and lines inside. Overall, the Depew Street USPS is considered a reliable and friendly place where customers feel cared for and confident in their mailing needs.
Not bad line-wise, and the best customer service experience at a USPS thus far.
January 2025
Close early, low tech, pretentious, and condescending
Closed at least 15 minutes before stated hours on a Thursday- when they are open, I every time I go here I get lectured on the intricacies of mail by a condescending staff
December 2024
It would be helpful if there were an outside post box drop near a drive through. It would cut down on parking and inside lines.
