Verizon's Lakewood and Belmar locations provide a welcoming and efficient experience for customers seeking mobile and internet solutions. Many reviews highlight the knowledgeable and friendly staff, particularly associates like Daniel and Victoria, who go above and beyond to assist customers. Daniel is praised for his clear explanations and ability to solve issues effectively, even taking the time to help a customer's family member over the phone. Victoria is recognized for her exceptional service, ensuring customers receive the right products and support, including addressing defects and managing upgrades seamlessly. Both locations are noted for their congenial atmosphere and prompt service, even during busy times. Customers appreciate the ease of scheduling appointments online, as well as convenient options for order pick-up and delivery. Overall, Verizon is commended for its commitment to customer satisfaction, making it a reliable choice for mobile and internet needs.
Went here to pick up a new phone and it was quick and easy.
February 2025
Stopped by this Verizon Location around New Years to replace my lost phone. Couldn't be happier with my experience! Sujal hooked me up big time with a good plan, and told me about a business line I could add which has been super helpful in some projects that I've been working on. TYSM!! Verizon for life!
February 2025
Customer service at this location was piss poor. There was one representative that really showed up and salvaged the end experience of this visit, but I will definitely not be back at this location again.