The Xfinity Store in Lakewood provides services like Mobile, Internet, TV, and equipment exchange. The location is often very busy, with chairs available for waiting customers. During peak times, staff can appear stressed due to the volume. Many reviewers report consistently great service, describing staff as kind, considerate, professional, and personable. Specific employees are noted for working hard to resolve issues, answering all questions thoroughly, and providing convenient help with exchanges and accounts. While walk-ins are possible, an appointment during busy late afternoons and weekends is recommended to avoid wait times. Overall, customers find the service helpful and effective.
Stop by & ask any or all of your questions. Such great help.
February 2025
Whole debocle with my accounts… first guy who helped me basically just said call 611. Next few days I go back since of course 611 didn’t have an answer. Luckily Jeanette was there and went above and beyond to get all of this right including calling 611 herself so I didn’t have to deal! Thank you Jeanette!
February 2025
The location is typically busy. The staff is very knowledgeable and personable.
