The Xfinity Store in Lakewood provides services like Mobile, Internet, TV, and equipment exchange. The location is often very busy, with chairs available for waiting customers. During peak times, staff can appear stressed due to the volume. Many reviewers report consistently great service, describing staff as kind, considerate, professional, and personable. Specific employees are noted for working hard to resolve issues, answering all questions thoroughly, and providing convenient help with exchanges and accounts. While walk-ins are possible, an appointment during busy late afternoons and weekends is recommended to avoid wait times. Overall, customers find the service helpful and effective.
Good in store customer service quick fast and in a hurry that's the way I like it they took care of me properly and resolves my matter in a matter of minutes
February 2026
Awesome experience. In and out! Got my premium service for a deal!
February 2026
Friendly service. Make an appointment to avoid long waits.