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August 2023 by Pam Jones
The lady who worked on my new phone was inexperienced at this facility absolutely knew nothing about how to transfer from an old phone to the new phone. And lost Most of my data. But the gentleman that runs the place was Helpful and nice, got my old phone back .
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March 2023 by Heather Horne
Absolutely terrible service. New in town my current service that I have had for 8 years prior to my move to this area didnt work well. I got 4 lines a week ago, supposedly couldnt get the iphones I wanted in store due to no employees blah blah blah.. The lady that was covering the store for the day said iphone14 had to be ordered.. Store jasnt been open due to no employees since .. Still no resolution & no phones and we are business owners.. HUGE INCONVENIENCE
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June 2022 by Pete
Cathy was great. But, I was charged $250 for a device that retails for $200 and was charged more than I should have been charged for a partial month. That might be a Verizon issue. But, the store seems to upcharge some phones. Otherwise, the staff seems very friendly and wait times are very low.
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April 2022 by Sheila bendixen
I was joyfully helped by Ms. Cathy even tho Verizon is my daughter's provider! She remembers me from when my daughter bought my phone from her!I'm so impressed by her professionalism and I will be switching back to Verizon.
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March 2022 by Kekoa Hilbert
Cathy was AMAZING she had a great personality and never made us bored while we waited she was so sweet and it was just amazing customer service!!She made it seem that even tho I just met her I already knew her like family she just so great!!! If I could rate her out of a 10 it’s would break the scale and be a 100 she was awesommmmmee!!!!
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March 2022 by Angel Hulstine
Never in my life will I ever get Verizon again worst service iv ever had. I pay for unlimited data The phone never worked didnt get service so after going in there everyday to try fix it I finaly give up after 14 days and a new sim card and replacement phone and still it doesnt work I go to get a refund . They say they dont do refunds I say I paid for service and a phone that never worked I need a refund they finaly refund me for the phone bt say they will call me about the service refund wich was 70$ worth of service I never got . Waited days and they never called so I finaly called and they promise me a refund in 7 days. I wait 7 days never get anything so call again they say they didnt see anything about a refund so they issue me one for 10 days I never got it had call again they give me a ticket number for the issue to be investigated and issue me another refund 7 days . I never got it so I call again nd they say they cant refund me because the verizon number I had is no longer in service wich of course it isent I returned it for a refund . So I have to go back and forth and tell them I need my refund this is insane they say they will mail me a check . It's been 4 months still nothing and now I cant even call because u cant speak to anyone in Verizon. Without puting ur phone number first sooo they lied to me and just robbed me . DO NOT GET THIS SERVICE VERIZOn IS CROOKS AND WILL ROB AND TAKE ADVANTAGE of you. I'm disgusted by them it's wrong!
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February 2022 by Randy Carson
Cathy is great great customer service and has an awsome tic-toc dance would highly recommend seeing thanks again for all the great visits I've had Cathy I'm sure we will be back soon!!
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January 2022 by Gregorio Aguilar
Great customer service and promt help from this employee Rebecka so professional and courteous and no wait time and parking space great much parking plus handycap parking just a perfect dealer must go its a 10+ just great
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November 2021 by Linda Tornowski
I was extremely happy with the services provided by this retailer. A year ago I bought a cover for my tablet with the same great service.
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September 2021 by Chantelle Rice
They do a really good job at helping you and trying to achieve whatever you need so no complaints
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September 2021 by Sandra Palmer
It was an excellent experience with Cathy!! She is VERY helpful and is very pleasant to everyone!!! She is so respectful to everyone ?❤
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August 2021 by John Sullivan
The whole process was simple and stress free.Best experience ever in a phone store.
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August 2021 by Jeff Hoover
Amazing customer service. I would recommend to anyone looking for a cheaper deal needing a phone. Rock on guys!
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July 2021 by Marvin Warren
The young lady Rebecca greeted me at the door full of enthusiasm and spark. She was very friendly and working alone. While I was there being helped she made the time to not only greet but assist other guests all in a quick and friendly manner. She was friendly and fast and did everything In a professional manner. For a small town this store and its service blew me away. I highly recommend all Verizon customers stop by here if you ever need anything they will have your back.
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July 2021 by A Neilson
Catherine keeps me updated, and always let's me know when I have great offers and she let's me choose yes I want this or No I dont... she offers me everything without being pushing... I appreciate that.