-
January 2024 by Mark Horning
Quick and friendly service. Was there for an IDP and they do the passport photos too. While there, I also purchased an auto plan for my son.
-
January 2024 by Sheila Ann Pendleton
During an allergic reaction, I locked my service dog in my truck. Jeremy arrived within 15 minutes and unlocked the door in less than 2. Worth the membership just for that!I had a really bad experience in the summer in a different area, but this one was top notch!
-
December 2023 by Raquelle Ford
After being a loyal customer for years, I will be canceling this month. I have been getting the run around with customer service so I called this location- Gloria was very "off putting" and pretty rude. She said she can make an appointment but she can only give me 5 minutes- and would not even offer a time that allowed her to have more time with me. She was very short and dismissive. AAA with customer service like think I am sure you will see many customers going to Company's that actually care for the customers.
-
September 2023 by Rita Henderson
Melvin is very knowledgeable, was easy to work with and had all my questions answered without hesitation or asking for help. I have already recommended him to a friend that is considering changing companies.
-
August 2023 by Starling
My first time in that store and it was busy. The front desk receptionist helped me immediately with a great attitude and willingness to resolve my issue. Great selection of luggage and travel essentials with good prices that include AAA member discounts. Go take a look, I believe you'll be pleasantly surprised at how nice this AAA store is.
-
May 2023 by Mike Bloemen
Friendly staff, very knowledgeable and efficient. I needed an international driving permit, they knew exactly what to do, i was in and out in under 30 minutes.
-
April 2023 by Rick K.
My wife has been walking to work because her car was damaged by a AAA Colorado technician's improper battery installation. The dealer -- Mile High Honda -- has quoted nearly $1,000 for the repair.We submitted a claim to AAA. A week passed. We call and call but keep getting passed around. No one wants to talk about the issue.We finally receive a passive-aggressive voicemail from a AAA Colorado rep saying that, after a week of waiting, the investigation into her claim hasn't begun. There was also a vaguely threatening language that she needs to respond in a timely manner or ... tough luck. "We need you to fill out some forms before we can begin the investigation." When were they going to tell us? I'm guessing they were stalling ... hoping we'd just go away. We submitted the paperwork.Then, a total of two weeks had passed. We call again to see what is going on. We are told "they" will speak with Pacesetter Roadside Assistance, the company who installed the battery. What have they been doing in the mean time?We finally get an answer ... the folks at Pacesetter say that they installed the battery correctly so ... they will not be helping us with the damage. That's it? "We didn't do it." To our knowledge, no one from AAA Colorado spoke with the service department at Mile High Honda to get their side of the story.There was a time when AAA was a trusted, comforting travel partner. No more. AAA Colorado let us down. After decades of membership fees paid, and recommending AAA unreservedly ... we've been left with no choice but to drop them. We will continue to steer people away ... from what has become a scam.
-
April 2023 by Colleen Reinicke
Great travel department! Sylvio helped my husband and I plan our honeymoon. We had a blast in Greece and Italy thanks to Sylvio's wonderful suggestions! He arranged great places to stay, fun excursions, and reliable transfers. We recommend this office to anyone looking for a good travel agent!
-
April 2023 by Rose Enc
Everyone I spoke to was extremely kind and helpful. Was in and out pretty quickly too. I went to get a passport photo and an international permit.
-
April 2023 by robert wise
Super helpful people. Went in to get an international driver's license and realized they can help with so many other travel options and conveniences!
-
December 2022 by K Doherty
Drivers did a great job. Very personable and hard workers. I appreciated them making a tough situation much better
-
October 2022 by Alejandro Bermudez
This AAA branch offers all the numerous services offered by "Triple A." The staff here is experienced, helpful and very competent. I came for an international drivers license and the process was seamless, efficient and very cordial. I also noticed how AAA has been deploying more technology to streamline their process. Good!
-
August 2022 by Dave Carlson
I went in to get an international driver’s permit and got great service. My pictures turned out well and was done quickly with what I needed done.
-
August 2022 by Rhett Travis
Went for TSA precheck. Store was nice and everyone was friendly.
-
August 2022 by Yogi Ji
Welcome to a Scam.We have been members for some time and the one time i needed to get a tow, 90 degrees at 3pm and it took them over 2 hours to arrive. Traffic might add an extra half hour and at No fault of the driver for he was sent to Boulder then Castle Rock before my South Denver service.AAA failed me and i hope this review prevents anyone else from wasting there time and Money.Please note I am a positive reviewer the majority of the time but i couldn't hold this one back.
