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January 2024 by Lori Higdon
I’ve had the pleasure of knowing Bruce Oyler - State Farm Insurance Agency and his team and I can’t recommend them highly enough. Every interaction with their office has been marked with kindness, helpfulness, and a level of expertise that puts them head and shoulders above the rest. In a world saturated with insurance agencies and agents, finding the right one can be a daunting task. My experience working with Bruce Oyler, Sarah, and his team has been nothing short of exceptional.Whether it’s auto insurance, home/condo insurance, renters insurance, or life insurance, they have proven themselves to be knowledgeable and reliable advisors.I would not hesitate to refer anyone in need of insurance services to Bruce Oyler - State Farm Insurance.Thank you for being such a delight to work with all these years! 10-stars for you!
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November 2023 by Dylene Oberg
We had questions, so we just walked into our local State Farm office. Lori invited us in, and treated us like welcomed friends. She answered all our questions, updated needed information, and sent a form on our behalf. Shortly thereafter, we had an appointment with our preferred garage for an evaluation of hail damage. She checked on an ongoing roof replacement evaluation and listened carefully to any concerns we might have. This was such a positive experience.
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September 2023 by Donald Hebert
Exceptional service is something more rare than a unicorn, that is unless you have Bruce and his awesome team for your insurance needs. I found them by accident 11 years ago by searching for the closest agent to where I worked. Since the first day I reached out to them I’ve been treated like a VIP customer. Just today I was reminded again of how lucky I am, Sheri took care of my broken windshield in less than 24 hours after sending her a five word email. The 24 hours struck me, most people would be blown away by that alone. The fact is if I responded quicker to her return message, it would have been replaced that day. Thank you Bruce, Sheri and the team for truly amazing service!!
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September 2023 by Jesse Quandt
I wanted to say thank you to Bruce and Lori. They have been great to us. We were customers of USAA for 17 years and they helped me find a policy that was identical to my policy for less money. I’m excited to be able to bundle my home policy with auto as well. The customer service from Bruce and Lori have been amazing. I would Highly recommend talking with them about new policies they could save you money and have a personal connection with you.
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September 2023 by Noel McGuire
I have been working with Sarah Donaghy directly at this office for a couple of years now and I have never been more taken care of! From keeping me locked in at a great auto insurance rate to helping to efficiently insure my business, I have never felt more secure with my policies! Sarah and the team at this office are a shining image of excellent customer service, I will forever work with this team and refer them to others!
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September 2023 by Kalli Burkhart
Sarah and Sheri are both very kind and are so helpful. Anytime I have a question they always get back in a timely and professional manner. They are also very knowledgeable. I trust them to help me make all my insurance decisions. Highly recommend!!
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February 2023 by Holly Torres
Bruce is a genuinely great guy who cares about his customers and always willing to go the extra mile! Highly recommend Bruce to anyone looking to get insurance!
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December 2022 by Julia Nofsinger
I have been with Bruce Oyler's office for over 20 years! They have covered my renters, life, and auto insurance. They have been incredibly responsive, talked me through quotes, options, and answered all my stupid questions.The last few years I have worked primarily with Julie, who has been wonderful!When I got married my husband and I had to decide between his insurance and State Farm. His was slightly less expensive, but when it came down to service there was no comparison. His insurance did very little when a car hit him. In contrast, Bruce Oyler's office has called me middle of the night to make sure I was safe after an accident and and checked on me when fires were close to my home.When my son was born I received a personalized card from the whole office congratulating me. This is more than insurance, these are allies in life.
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June 2022 by Johnny olmedo
LORI,YOU ARE ALWAYS SO HELPFUL PROFESSIONAL KIND AND INFORMATIVE. I WANT TO THANK YIU FOR ALL THAT YOU DO. AS A CUSTOMER OF OVER 10 YEARS , YOU REALLY shifted us in our time of need. Thank for being at the office
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May 2022 by Richard Crawford
The team was extremely helpful in my moment of urgent need. They were very helpful knowledgeable, responsive, and attentive. They responded quickly and went over to assist me with the claim that I made. I would highly recommend Bruce Oyler!!
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April 2022 by Jim Murlowski
A welcome surprise. A friend suggested that I consider working with Bruce and his team. I was skeptical because my previous experience with full-service, big name insurance companies like State Farm was that they were significantly more expensive than the cheaper web-service based companies like Geico, USAA, and Progressive. I was pleasantly surprised to find out that their quote, for identical coverage, was VERY competitive. The quoting process was painless and timely. Bruce has a great team of experienced professionals that does a superior job servicing their clients. Highly Recommend!
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December 2021 by Ashley Reisman
Sherri has been great to work with! She makes everything so easy, and is incredibly quick to reply whenever I have questions. Couldn't be more satisfied!
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November 2021 by Jim M.
A welcome surprise. A friend suggested that I consider working with Bruce and his team. I was skeptical because my previous experience with full-service, big name insurance companies like State Farm was that they were significantly more expensive than the cheaper web-service based companies like Geico, USAA, and Progressive. I was presently surprised to find out that their quote, for identical coverage, was VERY competitive. The quoting process was painless and timely. Bruce has a great team of experienced professionals servicing their clients. Highly Recommend!
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October 2021 by Kristy Hoover
Bruce, Sheri, and the whole office provide the highest level of customer service I've ever experienced in the insurance industry. Now, I'd say I'm biased because my son once worked for Bruce. While Bruce was an amazing mentor and positive role model to my son, and he considered Sheri his other mother, I've remained because of their personal service. Trust me, I would not have stayed after my son moved on, if they weren't exceptional.I've had many questions over the past 8+ years and I get a quick response to meet my needs. You need extended insurance to cover a rental car? Done. Are you covered if____? Answer provided. I wish many of the doctor's offices I've visited had this level off care, competence, and compassion. js it's rare.I'm moving to South Dakota this coming week and will truly miss everyone I've known at this office. I would be remiss if I didn't share how their level of customer service goes above and beyond. They care. I can only hope I find an office in SD with the same top notch level of customer service. Thank you for the many years of making me feel more like family than just a client. Best wishes to you all. ❤️
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October 2021 by Samantha V
I have never felt so well taken care of before. Sheri and the rest of the team are amazing. Any question that I have, they are there in a timely manner to assist me. She has helped me every step of the way with every question to make sure that I have the right coverage for my needs. I cannot recommend these people enough! I have even heard from other professionals that they have never encountered such wonderful agents before. 10/10 recommend!!!
