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November 2023 by Ashley Michelle Prueitt
Called to see if they are dog friendly - my husband had stopped by home depot for some wool embers and they were out of stock. So grateful Ace was able to help us out, and they allowed our dog in the store. The employees at this location are always friendly and helpful.
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November 2023 by LJ C
Great place. Everything is very well organized. People are friendly and knowledgeable.
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November 2023 by Jeremy Lucas
Great people...go out of their way to help me every time I go...
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August 2023 by J P
I love Ace Hardware and went to this location rather than my usual Kipling/Bowles one. Even though multiple references indicate they match major retailers like Home Depot and Lowes, they would not honor that policy at this location on an item. Not sure why. I'm going to stick with Kipling and Bowles location even though they are a farther drive.
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May 2023 by Dylan Beazley
Chatfield Ace Hardware is a one-stop shop for all your home improvement needs. With a wide selection of products and knowledgeable staff, Chatfield Ace is the perfect place to find everything you need to complete your next project.I first visited Chatfield Ace Hardware when I was looking for a new faucet for my kitchen sink. I was overwhelmed by the selection of faucets at other stores, but the staff at Chatfield Ace was able to help me narrow down my choices and find the perfect faucet for my needs.Since then, I've been back to Chatfield Ace Hardware for a variety of projects, including painting my walls, installing new flooring, and repairing my fence. The staff has always been helpful and knowledgeable, and they've never steered me wrong.One of the things I love most about Chatfield Ace Hardware is their commitment to customer service. The staff is always friendly and helpful, and they're always willing to go the extra mile to make sure you're satisfied with your purchase.Another thing I love about Chatfield Ace Hardware is their wide selection of products. They have everything you need to complete your next project, from tools and hardware to paint and gardening supplies.If you're looking for a home improvement store that offers great customer service and a wide selection of products, Chatfield Ace Hardware is the place for you. I highly recommend checking them out!Here are some additional details about my experience at Chatfield Ace Hardware:The staff is friendly and helpful.The selection of products is wide.The prices are reasonable.The store is clean and organized.I would definitely recommend this store to others.Here are some specific examples of the great customer service I've received at Chatfield Ace Hardware:One time, I was looking for a specific type of paint, but I couldn't find it in the store. The staff member I spoke to went out of his way to order the paint for me, and he even delivered it to my house for free.Another time, I was having trouble installing a new faucet. The staff member I spoke to walked me through the installation step-by-step, and he even stayed with me until the project was complete.I'm so grateful for the great customer service I've received at Chatfield Ace Hardware. I know that I can always count on the staff to help me find what I need and to make sure that I'm satisfied with my purchase.I highly recommend Chatfield Ace Hardware to anyone looking for a home improvement store with great customer service and a wide selection of products.
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May 2023 by Robert Offerson
Larger than most Ace hardware stores I've been to. Helpful staff and good service..
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May 2023 by Randy Sloman
I believe the same owners have the ace at Kipling and Bowles and they have done a wonderful job with this Ace Hardware as well! Ace is the place!
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April 2023 by Cail M.
Customer service needs work. I come in with a coupon that starts tomorrow (which I didn't notice, I just was paying attention to the expiration date), and they denied me the coupon.There isn't a place on the planet that won't honor this type of situation. Another person had a recently expired coupon, same result. So dumb, I could buy, return, then use the coupon.So it's Saturday, I just spent 60 mins of my day to get some things for projects this weekend, now I'm delayed in doing them because you won't let me use a coupon today that I could use tomorrow. Common sense guys, redeem the coupon, keep happy customers.On my way to Lowe's now.
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April 2023 by justin williams
Not as well stocked as other ace locations. Left empty handed again due low inventory on steel wool this time.
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April 2023 by Christine D
I normally enjoy going to this Ace hardware, today was very different. I had to deal with the manager trying to get the promotion that was offered in an email that ended today. The manager was just short of rude, but if you read between the lines he had a very bad attitude. He was not helpful at all, and did not seem to care about my business. I did then go to another Ace Hardware at Kipling and Bowles and was treated very well and they were able to take care of the promotion with no problems.
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March 2023 by Christine Daigler
I normally enjoy going to this Ace hardware, today was very different. I had to deal with the manager trying to get the promotion that was offered in an email that ended today. The manager was just short of rude, but if you read between the lines he had a very bad attitude. He was not helpful at all, and did not seem to care about my business. I did then go to another Ace Hardware at Kipling and Bowles and was treated very well and they were able to take care of the promotion with no problems.
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January 2023 by Lauren Garcia
My go to home and hardware store. I love the convenient location of this store because I am able to walk there and usually bring my dogs with me.The staff are very friendly and so helpful. I’ve never had an issue finding an item I needed for a home project or repair.Returns - no idea what that Robert guy down below is talking about. I’ve never had an issue returning an item - even if it’s out of packaging (as long as I have the receipt).Highly recommend this store!
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December 2022 by Laura Crow
Ok this seems really random, but I love this store. I had stayed in the car when my boyfriend went in to buy some tools, but decided after a few minutes to go in as well. I didn't expect there to be an entire section dedicated to locally made jewelry, clothing, home decor, candles, and more!! There's a huge section at the front with really cool products at a very reasonable price. I'm going to go back for some Christmas shopping!
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December 2022 by Marybeth Van Horn, RN
This is the best Ace! Very helpful staff and the selection of products is fantastic!! I really enjoyed myself!!
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December 2022 by Gordon “Gordo” F
Helpful staff around every corner. Good selection of unique gift ideas, I like shopping here for Christmas presents.