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January 2024 by Connie Day
Jaime helped with my new phone. Received 5 star treatment. Very pleased with his help and professionalism outstanding!
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January 2024 by Jason McClendon
Jaime was extremely accommodating and will bend over backwards to get you the best deals. Glad I came back to Cricket.
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November 2023 by Margie Slattery
The young man working is so nice and patient.
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October 2023 by Starr Sword
A joke of a store. Horrible service and cheap phones.
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September 2023 by Starr LaCrue
A joke of a store. Horrible service and cheap phones.
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July 2023 by Jan Sawrey
I am unable to send or receive most texts. Cherry Knolls store said I needed an upgraded phone but they are fixin to close this store and their inventory was minimal. Ok, I'll buy one online. Nope, can't remember my password and they want to text me a temporary code but I don't receive the text.Went to the store on Belleview and Wadsworth to get an upgrade and spent $180. Guy assured me that my issue would be resolved. Nope. Still can't text. Called the store, spoke to said salesman and asked if I just need to change my number. Well, maybe.He said he'd talk to his IT guy and get back to me. Never heard from him again.I am paying for a monthly service that I can not utilize. This is unacceptable.Since no one at Cricket can help me, I'm gonna switch to another carrier.
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July 2023 by Clem Smith
Best restaurant in town best food that service servers are always attentive and helpful even the owner busses tables and takes cash.
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June 2023 by brent aldred
Bought an accessory was wrong size, will not exchange and take more money for correct one. Spoke with manager and refused to return the just bought car charger for the correct one. Do NOT shop here!!!! A joke, could not believe when he said no.
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May 2023 by Marvin Evridge
Great staff. The manager Jaime was super helpful and patient with me. Highly recommend this store
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April 2023 by Geena Wissman
Jamie at this location was more than happy to help update my acct to there ACPProgram.So helpfulBest Cust Srv. had in forever
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March 2023 by Leslie Ortiz
My husband and I went on 03/17/2023 to see if they have a port in number deals. We weren't too happy with our service and decided to return to Cricket. Isc Villerreal, was awesome! He helped us immediately and gave us full details of offers and knew what we wanted. He was polite and well-spoken. We are extremely satisfied with his customer service! I recommend this store and see Isc, because of how we were treated and how much he helped us!...I hope one day he can become a manager! Thank you!
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December 2022 by BLESSED.
ISA WAS THE MOST INCREDIBLY KIND, SYMPATHETIC, AND PATIENT YOUNG MAN THAT I HAVE HAD THE PLEASURE OF SEEING WORK- I WITNESSED HIS INTERACTION IN HELPING A HOMELESS COUPLE.HE DISPLAYED A GENUINE COMPASSION & EMPATHY, WITHOUT JUDGMENT, TO TWO FELLOW, DOWN ON THEIR LUCK, HUMAN BEINGS.GOD+ BLESS THEM & HIM.CRICKET, GIVE THIS YOUNG MAN A RAISE.
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November 2022 by Ian Reynolds
Shouldn't have to wait 20 min. just to pay my bill...need more reliable employees!! Jaime does rock though when he is there!!!
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September 2022 by Devanni B
Mikaela A is an awful rep!! She’s rude, customer blames and gives wrong information! We went to pay a bridge pay cause we had an emergency and unable to pay in full she said we had a credit on the account so we only needed to pay $6 and if we get shut off to call… which was incorrect. I called 611 prior and it said for more, which was what we were going to pay but with the $6 and the customer assistance fee it took all we had. Very dissatisfied and inconvenienced by her lack of correct knowledge and rudeness. I will not ever go back to this location as long as she’s there and I’ll be sharing with others about our experience so they don’t get screwed by her also.
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July 2022 by Jazmin Jones
Kayla was such a big help and very professional. Answered all ofmy questions and had a great attitude. Love the energy !
