DSW Designer Shoe Warehouse is a store where customers can find a wide selection of designer shoes, handbags, accessories, and kids' shoes from popular brands. The store features over 25,000 pairs of shoes for men and women. Customers can also join the free DSW Rewards program to earn perks like Rewards certificates and offers. The staff is nice, attentive, and provides excellent customer service, as seen when a manager helped resolve issues with wrong shoe orders and returns. However, some customers have expressed frustration with the store's hours, particularly at one location that closes at 6, which can make it difficult to shop after work. Despite this, customers have found great buys and appreciate the helpful staff. Some customers feel that the store is no longer a discount warehouse, as the prices are similar to other stores. Overall, DSW offers a wide selection of products and good customer service, but may need to adjust its store hours to meet customer needs.