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February 2024 by Paul Duncan
If you work for FedEx Ky$. It'll get better once you do.
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February 2024 by Michelle Conway
I worked with Dre in full service printing on a lat minute project I had. He was super knowledgeable and accommodating towards me. He had a helping attitude and great personality. I will definitely come back here for repeat service due to Drew!
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December 2023 by Reed Larsen
I was able to easily ship my item. Alex was really helpful. It was late in the day and I could tell he was tired from a long day of handling holiday shipments. However, he was professional and helped me get my package shipped while kindly communicating different prices for overnight and 3 day shipping.
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October 2023 by Nicholas
Incredibly rude staff. I get it... you're busy. But why take it out on the customers? The gentleman seemed bothered that had the audacity to choose Fedex to ship a package. Very condescending and huffy. Fedex, you can do better...
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July 2023 by Sj “Sj”
This is a kinko not a true fed x. After being advised by FedEx to drop it at their shipping center they said twice now at this location they couldn’t take different packages. Absolutely ridiculous. This is definitely not a FedEx. This is a copy store and ships FedEx envelopes definitely won’t be back. Thank God for UPS.
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June 2023 by Stephanie Kost
I recently had an incredibly positive experience at FedEx Office, thanks to the exceptional service provided by Drew Kasch, the assistant manager. I had a tight deadline of less than 24 hours to print 45, 5-page workbooks for an upcoming workshop. Drew was quick, informative, and efficient, ensuring that my job was completed by the next day. He guided me through the process and offered valuable recommendations. Drew's professionalism and expertise were truly commendable, and his assistance made the entire printing experience a breeze.I was also impressed by the kind, professional, and courteous nature of the entire team at that FedEx Office location. Each member demonstrated a genuine commitment to customer satisfaction. Overall, I highly recommend this particular FedEx Office location to anyone in need of printing services. Thanks to Drew and the team, my urgent printing needs were met with exceptional speed and quality.
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May 2023 by bill miller
I was directed to FedEX from AAA in order to submit my passport for expedited renewal. First there were problems with the computer and I had to sit with technical support for 25 minutes, once we got through the application part and mailed it out, mine got rejected because they didn't like the photo AND it was affixd to the form improperly. SO you pay additional money just so you can go to the US Post Office and try again. Don't use this service.
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May 2023 by RLA
I’ve been coming here for awhile to print all my needs for the school, clubs, and gifting needs. I often come in the evening. At 5:20 I came and completed what I could on my own, and when I asked Lisa for help printing some cardstock. She huffed. Well, she actually huffed before she even approached the register. She was disappointed when she heard my request. Long day? With 40 minutes until closing, she said she’d TRY to help me because it’s already 5:20. I literally needed 2 sheets.I grabbed my things and walked out. Because she didn’t have time for me. And I didn’t have the patience for her poor attitude, grumpy demeanor and general lack of customer service.
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May 2023 by Vikki G.
Professional, highly knowledgeable. Friendly. Prompt. Educated me in very helpful and easy to understand manner. No wait.
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March 2023 by Ruchi Shah
Went in to print a regular black and white page from my email. The black and white copy was completely black where no font was readable. Was forced to print color where the printer cut off the top part of the page. The employee said he can resize things behind the counter which would cost “service fee” plus “enhancement fee” plus printing charges. Refused to refund the cost of prints I couldn’t use.Caution - they will find all possible excuses to somehow charge you more. Went to Office Depot and printed a page black and white with no issues.
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March 2023 by Susannah Ziegler
Hosanna was absolutely an angel. The last time I had to deal with medical documents it took me over an hour. She helped me and it took us less than 15 min. She is kind, charming, and patient. I highly recommend this store. I had a wonderful experience because of Hosanna.
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February 2023 by Marissa I.
I have great experiences here. I've had multiple print jobs processed and I've processed shipping large items. everyone is always friendly and helpful.
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December 2022 by Sean M.
Extremely unhappy with my visit today around 430pm. Nothing but attitude from the lady at the counter. Un-accommodating, un-kind, and disrespectful. Unacceptable
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December 2022 by Amber Ankele
Drew is amazing! He was so kind, helpful, and patient while I shipped a lot of boxes that were stressing me out. He was so professional and reassuring with me with getting everything handled!
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October 2022 by Kerry B.
We have used this location for printing wedding invitations and other items for the wedding such as signs. They are always helpful and friendly and everything looks great and is done quickly.
