-
January 2024 by Diana Parry
Went in for an alignment they let me come in 2 hours early. Got me taken care of immediately, I will be coming back for tires. This Firestone is my go to place....thanks for the great service!!!
-
January 2024 by Dani Duemke
Had a flat tire yesterday in the Dutch Bros line, ended up with a razor blade in my tire. I paid Firestone to fix and was told it was fixed.I ended up with the same tire flat again this morning.The girl with long black hair at counter had a bad attitude, terrible customer service, and was rude.This morning I took my car to Big O (where we usually go) and they actually fixed my tire and it was no charge.
-
January 2024 by Mark B.
I very highly recommend Fire Stone Complete Auto Care at 7980 So. Broadway in Littleton. We've been taking all our cars there for minor maintenance for over 20 years and they have done a good job taking care of our us. They have also politely honored several warranty issues for us. Garrett there is awesome, he's always friendly and stays in touch as to the status of our vehicles.
-
January 2024 by Sandra & Jeff Bukowski
They didn't preform the requested tasks...instead left me in a condition with a screw in one of the tires still and new tires not in the requested location...in the back.Was advised to get a new appointment...why did I spend this money ??? Should have gone to Costco
-
November 2023 by Jeff Harnish
Lifetime alignment is worth every penny especially if you have a lift and large tires! Master mechanic dialed in to perfect specs!
-
November 2023 by Jamie DiPrimo
The gentleman behind the counter was friendly and informed us our tires should be on the first truck so we should be done by 1-2, but possibly 5. We didn't get the call that our vehicle was done until 630. Luckily, the tires were all installed perfectly!
-
October 2023 by john certainteed
Gerrit Steffek 5 Star RockerI found a nail in my tire and rolled into my local FireStone. Gerrit got me signed in extremely fast and he was super professional and helpful. Before my wife could pick me up, (Lois?) had my tire off and she started the patch right away. It was ready even before I could get back there, so they accommodated my request to help me get it back that evening. Just a huge thank you for going above and beyond, it's what keeps me returning to this shop everytime.Services: Tires
-
August 2023 by Eric T
This Firestone location is the best one I have been to. I have been here many many times. Its my first choice when it comes to oil changes, brake jobs, tires and anything else really. They have great customer service, honest friendly staff and always do the job right the first time and on time. I have never had a problem here. In fact, a lot of times I have called to get my car in for a service, even if their schedule is full, they squeeze me in and get it done in a very timely manner. Every time I come back to Colorado to visit, I make sure to go here if I need to, before I head back to Idaho. I would recommend this location to anyone. Don't get upset with them if they short handed when you go in. If you don't want to wait, go somewhere else!Services: Tires
-
July 2023 by Steff Pelletier
Super nice and they were able to get my oil changed extremely fast!
-
June 2023 by Eric Lorenzen
Great service here. Been using this shop for years. They never recommend junk service or up sell, very honest and straight in what they tell you. Garret was a big help and very friendly taking time to talk with me. Prices are fair too and they help with coupons.That said, they are short master techs atm. So don't bring serious engine or transmission issues to this particular Firestone, but anything else they cover well.
-
June 2023 by Nancy Howe
Thank you so much!!I needed to know what was going on with my car. They were fast, efficient & told me exactly what was wrong and what my car needed. If you're thinking about it: make the appointment cuz they are busy!! I had to schedule my appointment out a couple days, but it was definitely worth the wait.
-
April 2023 by Tom Wilson
Inconsistent delivery of expectations. The Colorado Firestone stores do not provide a good customer experience.
-
April 2023 by Lance W.
This place is either negligent or full of crooks. I had taken my vehicle in for a regular oil change (no other issues what so ever). They tell me I have an oil leak and I needed to get it fixed asap. When I took the vehicle in for a second opinion at my friends garage they found not only was the oil filter installed improperly but the oil drain bolt was loose too. Don't bring your vehicle here.
-
February 2023 by Madison Andrade
Terrible customer service. Called Friday to ask about sizes and inventory, told them I’d be there Saturday and all the sudden the kid who claims he always answers the phone doesn’t remember our conversation. I understand you’re busy and you see so many people but to treat me with such disrespect and terrible customer service is ridiculous!!! The amount of money I’ve spent on my other vehicles and I get treated like this….. he treated me like straight trash telling me no I didn’t call that location and this that the other. Dude I know I called you guys because I asked if you were by Dutch off of mineral and the answer was yes. I even remember giving the make of my car saying it was a veloster and the individual going on about the co worker who has the same car so don’t sit there and tell me I didn’t call you when I did. Lost my business for sure. Respect and communication goes a long way and this location has neither completely rude!
-
January 2023 by Joe Porto
Solid service, I've been here a few times and they always do a good job