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February 2024 by Tonje Williams
My husband had his brakes and rotors done at this location and it came with a 24,000 mile warranty. At 15,000 miles the rotors were shuddering so bad that he brought it back in for warranty replacement. We don’t use this location any longer, but because it was a warranty issue, we brought it back. They replaced the rotors but refused to replace the pads saying the pads were fine. Even our current mechanic said that was bad practice and no one he knows in the industry would replace worn rotors without the brake pads. Buyer be ware. I’m sure we will be replacing it all again soon and it sure won’t be here.
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February 2024 by mixin mateo
Worst shop ever don't trust them they won't even give you new parts they make shift part send you on your way then deny responsibility when more damage is done
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February 2024 by G D
Reid was great help. It's definitely my new tire place.
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December 2023 by Ryan Orton
We got a flat tire right outside of the store, and they were able to fix it immediately. It's difficult to find good service these days, but everyone there was professional, friendly, and willing to help. It was a nice change from the usual experience.
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November 2023 by majkdave
"Always" was stated, and Im not surprised at all! Ong!! Thomas and his teams performance today was just. Exemplary... They deserve no less than my second TEN out of five star rating ever. I won't get into specifics but let's just say what started out as a 'simple' day quickly spiraled into an absolute nightmare for me. After two hours and ten calls, they got me in immediately, no questions asked. And also went above and beyond. I, truly don't even have the words to express my thanks to you and your team for your top notch service, over the top professionalism, and for helping me in a time of grave need. Your shop is a true example on how a business model should strive to ever be. Outstanding. And your tires are obviously the very best you could ever put on any vehicle.. Thank you so, so much for everything today, it was so appreciated. & we will most definitely be returning ??????
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November 2023 by Bruce Byrnes
This place is my go to! Reed always takes care of me, makes sure everything gets taken care of correctly, and the biggest thing for me: They stand behind their work! They don't offer every service a car could need, but if it's something they do offer, I'm taking it here and nowhere else. Thanks yall!
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November 2023 by C G
Always great service. My honda is a 2012 and never had one problem. These guys at goodyear have always taken care of my car. I was just in and happy with service again. Such a rare find for car service. Thanks guys.
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November 2023 by Rachel Mahoney
My car was given back to me with oily grimy finger prints on the ceiling above the driver's seat. I am unclear why they were touching the ceiling and the moon roof for a tire replacement...
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October 2023 by Tom Snyder
Had a nail in the tire, they fixed it, leaked, then took it back and they said that they couldn't repair it again. Took it to Costco and they repaired with no issues. Waist of 3 hours but they did up-sale me on bolts for $100
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September 2023 by Alexander Randolph
I am totally disappointed with the professionalism of this location. The reception staff didn't schedule my appointment, or act like they remembered speaking to me on the phone only hours before then. When I showed up they immediately told me they couldn't work on my particular vehicle. This would have been great to know before I waited for hours for my 'scheduled appointment'. While I was there the reception staff were dismissive and impolite. Clearly, the people that answer their phones don't know their trade or have good customer service. Take your business elsewhere, folks.
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August 2023 by Papa B.
well I can say they must have new management or something because there service has gotten much better since the last time I reviewed them. my father in law went in for a repair and they were honest and prompt on what needs to be repaired and repaired his car in great time . so I will go back give them a try with my repair on my vehicles. keep up the great work guys because you are doing things right again.
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July 2023 by Ruth Klase
I’m from out of state. I had my car repaired in a day. Back on the road. I highly recommend them.
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June 2023 by Cindy S.
I had a slashed sidewall in my tire and these guys took care of me immediately. A couple months later I ran over something and got a slow leak in one of the tires, and they are fixing it for free great place if you're ever in a bind! They'll take care of you
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June 2023 by Sawyer Klahs
After struggling to get quality and prompt help over 3ish hours with multiple tire replacement shops. It wasn't until getting help from Goodyear and specificially Bill, that me, my brother, and my dog Achilles felt like we were in good hands and could continue to make the most of our trip to Colorado. They were friendly and professional I couldn't have asked for better service when in a time of need.
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June 2023 by Lori Encinas
We were out in the pouring rain when our alarm was going off and the car was overheating, we stopped and put in coolant ourselves, but when we got back on the road it started overheating again. My husband called several shops in the area and service manager Bill Lyman was the only one able and willing to help us. Bill and staff were extremely friendly and kind. He kept us informed about what the problem was and what we were looking at price wise. We will gladly take our vehicles back here if anything else should arise.
