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October 2023 by Sherry Fushimi
I love Chelsea, John and the team. They are incredibly knowledgeable with all aspects of pet care and nutrition. I go to them first with any concerns or questions. They carry the highest quality of foods, treats and toys.I highly recommend this store!
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September 2023 by Gabriela Thomas Fitch
If you have a pet, you owe it to your furry one to visit this place. The body of knowledge and experience they have about pet health can only be compared to a veterinarian. In fact, the saved me from going to the vet a few times! Their product selection is simply the best. They have local food, made in small batches with the best ingredients. Their snack choices are a dream for any dog and they have supplements, herbs, broths and powders to keep your pets in top shape. And of course they have a great toy selection! I can’t say enough good things about this place!
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September 2023 by Julie Persaud
Hero's is seriously the best! I have a cat that has food allergies that causes fluid and crusting in her ears. After trying, on my own, to find a better food I found Hero's. They gave me samples of every possible type and flavor of food and told me how to encourage my cat to try the new foods. I'm happy to report I now have my cat eating a raw diet and her ears are improving. If you've been through this process you know how difficult and expensive it is, but Hero's changes all that! I'm so thankful to the fabulous people at this store for their knowledge and kindness!
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September 2023 by Trudy Brekel
Wonderful people to work with. I was looking at changing my dogs food. Everyone was so helpful and went over the many different types of dog food that was available. They made lots of suggestions and told me what different foods do for my dogs health. If you have a dog that could use a better food, this is the place to go.
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August 2023 by Tetiana Furmanchuk
The associated at this pet store know more about dogs and their care then many vets. We’ve gotten dog probiotics from here that completely healed our pups irritable stomach. We also like a great selection of high-quality dog foods and treats.
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August 2023 by Heather Kokx
Everyone at Hero’s Pets is knowledgeable and friendly. They have been extremely patient and kind with us while we try to find a high quality, healthy food for our cat. It’s been a struggle and their compassion and expertise has made all the difference.
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August 2023 by Ron Krempasky
Always terrific and warm staff ready to help and of course to give our dog a special treat when she comes in. The products that Hero’s has are top quality and have been thoroughly researched.
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July 2023 by Margaret Burns
Out of 8 places I called Hero’s was the only place that took the time to question what I was looking for and why ( a medication the emergency vet recommended but I couldn’t find anywhere), and looked up ingredients and recommended an alternative that they carried. And it worked amazing for my elderly dog!! Thank you Hero’s and employee !
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May 2023 by Megan Taylor
We walk the lake almost every weekend with our chocolate lab and GSP puppy. My chocolate lab loves Heros Pets but every time without fail we go and they are not open. Wish they had better hours so I could grab some treats for my pups after their big walk.
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April 2023 by Curt R.
I cannot recommend Hero's enough. The staff are some of the most educated pet nutrition experts in the business. The selection of high-quality products is top-notch. Everyone there is trained to offer advice about diet, veterinary care, groomers, and training. You will not find a more well-rounded knowledgeable pet store anywhere. Do yourself and your four-legged friends a favor and stop by. You will not regret it.
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April 2023 by Salina Cornwell
I was sent the wrong size of the product I ordered.I called them on a Tuesday and the correct size was at my door Friday!I appreciate how quickly they responded and rectified the situation! Thanks Hero's Pets!
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December 2022 by Jennifer Hettinger
I love this store. The staff and the owner spend the time to educate you in your choices you are making for your furry family members.
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October 2022 by Krystalyn Lowery
The best “pet store” ever!! I can’t believe I’ve never reviewed Hero’s before, we’ve been shopping here for 6+ years! Ever since we moved to this side of town and heard about it. They are the best choice, hands down - the team of employees is kind and caring, very knowledgeable, and the store only carries the best quality food, supplements, treats, toys, products, etc for our furry family members. They even have recommendations and pamphlets for other local pet companies, types of food, supplements, etc. that’s how we found our vet whom we love! I highly recommend Hero’s, even when we moved farther away we still made the drive back to shop here. My dog even knows it and loves going in ? all the stars!
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September 2022 by Foodie V.
The staff here is so helpful! It's like the Whole Foods of pet supplies (a bit pricey - but you get what you pay for) -- really high-quality products and the tailored advice is so excellent. They carry products they believe in and use for their own pets. Good customer service really matters and I've found that every single time at Hero's. It's also so nice to have an option in the community to support an independent pet store and small business in the area.
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June 2022 by Sacred Love
Hands down BEST dog market in the US!!! I have traveled across the country and hands down this place and their staff are the BEST!! These beautiful humans are so incredibly knowledgeable in holistic and natural pet anything, more than actually vets these days!! They carry ONLY the BEST!! They also just launched their own dog food line that is super clean and aligned for any pet with special dietary support, can't wait to try!!! They have helped advise me on some amazing products that helped me get my morkies IBS under control after tons of trial and error!! So grateful for these beautiful humans!!
