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October 2023 by T H.
If you like an entire car ArmourAlled this is your place! Ugh! After days of keeping the windows down, the car stills smells of it. All services in the care are sticky and the outside shows fingerprints like you wouldn't believe. It looks like they used the rags they wiped the ArmourAll with to "clean" the windows and inside the windshield. Couldn't even see out the windshield when the sun hit it. And the floor mats, the ArmourAll wasn't appropriate to try to clean them, they should have been scrubbed, but since they were still covered in ArmourAll when we picked the car up we knew they had not been washed. They were recommended by a friend. I would NEVER recommend them. Shoot, I can do a better job for the $320 plus $40 tip.... they let you have a quick look before you drive away. I sure wouldn't have tipped if I'd really had a chance to inspect. Oh it was nice and shiny. No care when they wipe down the instrument panel, none of the buttons worked to raise the trunk, move the seats, phone was desynced, etc..... find some place else.
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October 2023 by Ronald scoggins
I give Jazz car wash 5 stars for the great job they did on my car and particularly for the staff that works there! A shout out to Joy for her courtesy and can’t say enough about Alvaro the staff manager for his hard work, outstanding professionalism, high degree of character and competence as a leader! He is an action taker when something needs to be done, great decision maker and resolved an issue for me quickly as possible! He is really is an asset to Jazz car wash! I hope he is compensated well by owners of this company and deserves their respect and gratitude! Thanks Jazz! I will recommend you to my friends and will see you again soon!
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September 2023 by Vonny B.
This is a hit or miss place. I've gone 4 x and 2x it was perfect and 2x they missed whole sections. This last time they even left a rag in my car and they missed a section of the car. For over $300, I was a bit disappointed but like I said, 2 other times it's been perfect.
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September 2023 by Sara F.
Last week our HOA chip-sealed our roads, unfortunately, they also sealed and fog coated by 50% of my Subaru with tar as it was parked in the driveway. The folks at Jazz's detail shop got the tar off my vehicle and then detailed the vehicle using their top of the line products. Not a spot of tar was left, they protected my vinyl bra and you need sunglasses to look at the deep shine left in the finish its so bright. I've always had my car washed there but never a detail service - I will never go anywhere else! My thanks for saving my vehicle's paint and leaving me with a beautifully restored finish. Thank you to each of your detail crew, for a job very well done! SF-Roxborough Park
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September 2023 by Melissa Nottingham
Updated review - after my initial review, Jazz reached out and offered a free clean to address my issue. I appreciate the prompt and responsive customer service. Initial review: have kids and they leave scuff marks on the back of the driver and passenger seats, finger prints on the inside of windows and drinks sometime spill into cup holders. When I got my car home from Jazz and got into the back, it looked like no one bothered to wipe down the inside of my car. For $42 (including the extra $6 I paid specifically for the seats to be wiped down) I expected the scuff marks to be wiped off at minimum. The exterior looked nice, but I did not get what I paid for with the interior clean. I had to clean the interior myself when I got home.
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August 2023 by Lindsey Doherty
Pro: The detail was very well doneCon: I generally do details with Toyota, but tried this place out due to its proximity. The pricing structure at Jazz is incredibly suspect and the reason I won’t return. Upon scheduling I was quoted $180 as a base for my car model, I specifically asked what would cause the price go up, receptionist stated if there was excessive dog hair, mud globs, trash, etc (totally reasonable). I brought my car in and was then quoted $220, which I balked at due to the fact that there was no trash, the car was empty and there was no dog hair and minimal dirt/grime. When I asked what made the price an extra $40, I was told it was due to some spots on the door and a bit of dirt on the floorboards. He then dropped the price when I said no way, even though it wasn’t down to the original $180. So what does $10 dollars look like in a pricing structure? Do you have to vacuum and wipe down your car before going to get the $180? Seems like it depends on who you get at the entrance. Toyota does the same detail for $100 less, so I will be sticking with them from now on, even if it is unfortunately a longer drive.Our nanny took our second car and got the $60 clean and wasn’t vacuumed well.Service: Auto detailing
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August 2023 by Isaac Markowitz
Jazz is my favorite car wash in Denver. The plans are reasonably priced and every wash comes with a hand finish. I also appreciate that they have ethanol-free premium gas.
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August 2023 by Crystal Gallegos
LOVED the work they did on my Explorer. It looked as good as when I took it off the lot. Would definitely recommend for people to take vehicles here.
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July 2023 by Richard And Ellen H.
I have been using Jazz for about 9 years now and they have been great! However, the last three times I have brought my vehicles in have been disappointing. Missed spots inside and out. I really hope that this was just bad luck and not a new direction for the company.
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July 2023 by Cassie P.
My car isn't even a year old but with two kids under 4, the seats and floor were already a mess. As if that's not enough, I recently discovered a hidden spot where some ~mold~ was growing after my son spilt milk everywhere. A rancid smell tipped me off and well, I knew it was time for a serious cleaning! I arrived at Jazz not sure exactly what I needed. They were friendly, inspected my car, and laid out my options. In the end, I went with an interior detailing and they charged $80 extra for the special spot cleaning. It was about $300 in total with a small tip. As they were already pretty busy, they let me know it could take the rest of the day and I ended up picking up my car the next morning. Everything looks amazing! Basically like a brand new car. I'm especially pleased with the smell. It doesn't wreak of cleaning chemicals but instead, just smells normal and fresh. All in all, well worth the price IMO and I'll most likely make this an annual stop, while also visiting for a full service cleaning more regularly.
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July 2023 by Sam Lance
Outside of having good prices and service, the location is a fantastic place to not have your car for a couple of hours of detailing. I dropped it off, walked along the beautiful trails off the platt river, public garden, and got some work done in a coffee shop all right next to their shop.Service: Auto detailing
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June 2023 by Branden Blakney
I took my car here for a wax and interior detail. At first, my car looked amazing! Then when the 3 weeks of rain started I noticed my car had white spots all over it. I took it in for them to look at and the manager kept making excuses saying that their wax wouldn't do that. He did a test spot to see if he could get it off with no luck. He said there was nothing that he could do. He then said that the damage was already there under the paint and then I had him bring out the team member who worked on my car and even complimented it when he pulled it up for me. After I left I called the owner and left a message about the damage to my car and have yet to get a call back over a week later. DO NOT get your car waxed here as it will leave your paint damaged. I now have damage to my Mercedes
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June 2023 by Brandon Mccoy
This is an excellent choice for a drive through & hand touch up wash. My SUV always end up need attention on the back when going through car washes, and they did an great job picking up where the drive through left off. It is a a little on the pricey side, but for a really deep clean with a hands on touch, it's well worth it.
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May 2023 by Nate P
Friendly staff, super clean facility, what a wonderful well rounded business!! They are eager to fix any issues. Will recommend to my friends and family. I spilled multiple milkshakes/coffees in my car and didn’t clean them for months but the magic of Jazz made them vanish into thin air!!Service: Auto detailing
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May 2023 by Paige Lopez
Was here yesterday and was thoroughly disappointed in the service I received. Not only did I have to ask the staff to actually wipe down my car and vacuum off my seat, they removed my rubber insert from my cup holder that came with my car. This place charges 37$ for an interior/exterior clean and I should not have to ask them to properly do the job when returning to my car. They did not wipe down my trunk at all and left dust/dirt marks all over. I was told they would call today with a solution and I did not hear back. I will not be returning.
